What are the responsibilities and job description for the Front Desk Clerk/Technician position at Eye Site Vision LLC?
Position Overview: We are seeking an enthusiastic, detail-oriented, and customer-focused Front Desk Receptionist to join our growing optometry practice. As the first point of contact for our patients, you will play a crucial role in creating a welcoming, efficient, and professional environment. This position requires excellent communication skills, the ability to multitask, and a commitment to providing exceptional customer service.
Key Responsibilities:
- Greet patients with a friendly and professional demeanor.
- Answer phone calls, schedule appointments, and confirm patient appointments.
- Assist patients with paperwork, including insurance verification and patient forms.
- Maintain a clean, organized, and inviting front desk area.
- Process patient payments and handle billing inquiries.
- Collaborate with optometrists and other team members to ensure a smooth patient experience.
- Manage patient records, ensuring all information is accurate and up-to-date.
- Provide information to patients about eyewear products, services, and procedures as needed.
- Assist with inventory management of optical products and supplies.
Qualifications:
- High school diploma or equivalent; additional certifications in customer service or office management are a plus.
- Previous experience in a front desk or customer service role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Familiarity with office management software or the ability to quickly learn new systems.
- A positive attitude and a passion for helping people.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a supportive and professional team environment.
- Continuing education opportunities in optometry and customer service.
If you have a passion for customer service and enjoy helping others, we encourage you to apply today!
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- Paid time off
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Hobbs, NM 88240 (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $12 - $16