What are the responsibilities and job description for the Office Manager position at Eye Center South?
As the Office Manager, you will help ensure the smooth operation of this location by overseeing daily office functions and supporting patient flow. This is a hands-on leadership role, ideal for someone who enjoys fostering a positive, cooperative, and high-performance work environment.
Key Responsibilities:
- Conduct daily staff coaching to create an environment of excellence for our patients.
- Foster a professional environment where staff can grow and thrive through continuous learning.
- Oversee employees and delegate duties to optimize staff efficiency. Address behavioral issues as needed.
- Supervise Screeners, Scribes, Optical Staff, and Receptionists regularly scheduled at the location.
- Efficiently schedule employees and monitor attendance.
- Communicate with other managers to ensure workflow consistency for staff floating between offices.
- Monitor insurance and patient claims for billing and coding accuracy.
- Conduct regular staff meetings to communicate policy changes and updates.
- Familiarize yourself with the duties of technical and receptionist staff and fill in when necessary to maintain patient workflow.
- Perform regular performance reviews and recommend raises, promotions, or disciplinary actions.
- Ensure compliance with practice policies, procedures, and HIPAA regulations.
- Attend manager meetings to address on-site or policy issues.
- Maintain office operations by coordinating with the Regional Director for minor repairs, maintenance, and overall appearance.
- Be situationally aware of patient flow and take corrective action to ensure efficient practice operations.
- Periodically monitor the office environment and security safeguards.
Qualifications:
- Proven leadership and communication skills.
- Ability to work both independently and as part of a collaborative team.
- Strong organizational and multitasking skills in a fast-paced environment.
- Ability to implement policies and mentor staff effectively.
- Familiarity with medical or optical office management, billing, and coding procedures.
- Ability to create a cooperative and positive atmosphere.
- Excellent computer skills and attention to detail.
Requirements:
- 2-3 years of medical or optical office management experience strongly preferred.
- Knowledge of medical software, scheduling, insurance processing, and collections is preferred.
- Experience in optometric practices is a plus.
- Must be a positive, self-motivated leader who enjoys managing a dynamic team.
Join Our Team!
- If you’re passionate about leadership and creating a professional, collaborative work environment, we want to hear from you! Apply today to lead our Enterprise office team.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical office management: 2 years (Preferred)
- Optical: 2 years (Preferred)
Ability to Relocate:
- Enterprise, AL 36330: Relocate before starting work (Required)
Work Location: In person
Please submit your resume to Megan Dodson at mdodson@prdothan.com or at https://www.indeed.com/cmp/Eye-Center-South/jobs.