What are the responsibilities and job description for the Myrtle Beach-District Manager position at Eye Care Associates of SC, LLC dba Elevate Eyecare?
We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management.
A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role.
Responsibilities:
Daily, direct oversight of office staff and operations in assigned district
Supports recruiting, hiring, and training of office staff across multiple offices
Collaborates with the leadership team on the achievement of performance targets & budgeted goals
Oversees the optimization of staff scheduling for office employees
Develops policies and procedures to ensure compliance with legal and regulatory requirements
Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling
Partners with the leadership team in addressing employee relations issues
Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style
Qualifications
Relevant experience in optometry, or retail optometry operations
Leadership capabilities including the ability to manage people, budgets, and operations
Solution-oriented, with the ability to independently manage multiple workstreams simultaneously
Ability to solve complex problems under pressure
Strong communication and organization skills
Ability to balance attention to detail with swift execution
Must be willing to travel between office locations
Knowledge of performance evaluation metrics and principles
Sound understanding of optimization of store operations and standards for success
Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
LDO preferred but not required.