What are the responsibilities and job description for the Patient Accounting Specialist position at Eye Associates Of New Mexico?
Join EANM as a fulltime, Patient Accounting Specialist, responsible for supporting our revenue cycle and patient billing operations while also assisting with contact lens and other order processing. If you have a passion for solving billing challenges, delivering great service, and contributing to quality patient care behind the scenes, this role is for you!
Why Choose Us?
- Paid on-the-job training & career advancement opportunities
- Hybrid schedule opportunities
- Largest Ophthalmology & Optometry practice in the Southwest
What You'll Do:
- Respond to and resolve patient billing inquiries via phone, portal, or mail with professionalism and accuracy
- Process adjustments, corrections, refunds, and manage outstanding patient balances
- Handle accounts receivable, including payment posting, denials, and insurance follow-up
- Communicate with insurance carriers to ensure timely and accurate claim reimbursement
- Ensure compliance with billing regulations, coding standards, and internal documentation procedures
- Manage contact lens orders, including prescription verification, vendor coordination, billing, and inventory tracking
What We’re Looking For:
- Minimum 3 years of medical billing experience
- Knowledge of CPT and ICD9 codes
- Strong customer service, communication, and organizational skills
- Ability to manage details, deadlines, and multitask in a fast-paced environment
- Prior experience with NextGen is a plus
Benefits We Offer:
- PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
- Medical, Dental & Generous Vision Benefits
- 401(k)
- Education Assistance
- Company-paid Life, AD&D, & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req. #2922