Administrative Assistant/Billing Specialist

Make an Impact. Build Community. Join Eyas Landing!

Do you enjoy working in a collaborative environment and want to make a meaningful impact in your community? Eyas Landing is seeking a detail-oriented and compassionate Administrative Medical Billing Specialist to support our Chicago, IL clinic and the broader organization, including Eyas Landing, Blue Bird Day, and Merlin Day Academy.

Apply today at threebirdsonemission.com/careers!

About The Role

As an Administrative Medical Billing Specialist, you'll play a vital role in ensuring accurate, timely, and efficient billing operations across all clinics. Your work will support clients, families, and interdisciplinary teams while contributing to the financial health and operational excellence of each clinic. Your responsibilities will include:

• Provide the highest level of customer service to patients, providers, and referrals as part of our in-house concierge admin team.
• Manage assigned intake, scheduling, and billing tasks for client caseload as needed.
• Check health insurance eligibility and benefits for clients as needed.
• Manage the requests and daily management of insurance preauthorizations to ensure they are kept active and appropriately documented and linked to scheduled services/claims in the electronic medical records system.
• Assist clients with understanding and processing their monthly statements
• Address denied insurance claims for correction, reprocessing, and appeal to prove medical necessity for payment.
• Manage the ongoing scheduling of services for clients to best meet therapy recommendations for treatment, client requests for services, and provider productivity expectations.
• Answer all patient or insurance telephone inquiries with supervision from Administrative Manager.
• Maintain client files on Microsoft 365 and electronic medical records system.
• Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within the expected timelines.
• Assist with various administrative projects as needed.
• Manage all reception tasks for assigned shifts at the front desk.
• Ensure the administrative office area is tidy and presentable.
• Light cleaning and assisting with other office tasks as needed.
• Participate in required supervision meetings for first six months of employment and as needed per discretion of supervisor.
• Participate in all required company orientation, professional development days and ongoing trainings as required.
• Participate in monthly staff meetings, department meetings and as needed team meetings.
• Follow all company policies and procedures.
  
  

Requirements

• Bachelors Degree OR 5 years of experience as an administrative assistant in lieu of of Bachelor's degree
• 1 year of experience as an administrative assistant preferred
• Health care administration experience preferred
• Experience using EMR systems; experience using Central Reach highly preferred.
  
  

Part-time

Compensation & Benefits

• Competitive Hourly rate
• Paid Time Off
• Generous 401k Retirement Plan with employer contributions/matching
• Referral Program
  
  

Full-time

• Comprehensive Health Coverage (Medical Insurance, Dental Insurance, Vision Insurance) Life and Disability Insurance
• Flexible Spending Accounts (FSA)
• Competitive Paid Time Off and holiday allowances
• Generous 401k Retirement Plan with employer contributions/matching
• Referral Program
  
  

Schedule & Location

Schedule: Part-Time Monday-Friday, 8:00am-12:30pm or 1p-4:30p; Hybrid or

Full-time; Monday-Friday: 8a-5p; Hybrid

Set Location: 1409 W Carrol Ave, Chicago, IL

Why Join Blue Bird Day?

At Blue Bird Day, you'll join a team that values collaboration, professional growth, and high-quality, evidence-based care. Your leadership will directly support our mission of empowering children with neurodiverse needs to thrive.

Please see our full Office Manager job description attached to this posting, along with details of our competitive benefits package.

Apply today at threebirdsonemission.com/careers and be part of something meaningful!