What are the responsibilities and job description for the Senior Nexthink Engineer position at ExxonMobil and Careers?
12-Month Contract
On-site at Spring, TX
ExxonMobil has been a leader in the energy sector for over 140 years. As ExxonMobil adapts to meet the increasing global demand for oil, natural gas, and refined products, it is committed to playing a pivotal role in energy transition. ExxonMobil’s mission, to fuel the world safely and responsibly, has never been more important.
Together, Raise and ExxonMobil are building teams that are rising to meet the world’s growing energy needs through the ExxonMobil Contingent Community—where skilled workers and unique contract opportunities meet.
Raise is taking applications for current openings like this one while building a diverse group of talent for future openings. When you apply for this role, you’ll also be considered for upcoming positions that align with your skills and qualifications.
Note: Successful applicants will be employees of Raise Limited, working at ExxonMobil facilities with both ExxonMobil employees and other contractors.
Overview
This role supports the company’s Digital Experience strategy by managing Nexthink configurations, implementing experience driven use cases, and developing automations that improve device performance and user satisfaction. The position focuses on monitoring and analyzing the DEX Score, identifying improvement opportunities, and enabling proactive remediation through Nexthink’s capabilities. The goal is to reduce frustrated users and deliver a smoother, more reliable digital experience to employees.
Responsibilities
Nexthink Expertise
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at 1 800-567-9675 or exxonmobil@raiserecruiting.com
#EMTC25
On-site at Spring, TX
ExxonMobil has been a leader in the energy sector for over 140 years. As ExxonMobil adapts to meet the increasing global demand for oil, natural gas, and refined products, it is committed to playing a pivotal role in energy transition. ExxonMobil’s mission, to fuel the world safely and responsibly, has never been more important.
Together, Raise and ExxonMobil are building teams that are rising to meet the world’s growing energy needs through the ExxonMobil Contingent Community—where skilled workers and unique contract opportunities meet.
Raise is taking applications for current openings like this one while building a diverse group of talent for future openings. When you apply for this role, you’ll also be considered for upcoming positions that align with your skills and qualifications.
Note: Successful applicants will be employees of Raise Limited, working at ExxonMobil facilities with both ExxonMobil employees and other contractors.
Overview
This role supports the company’s Digital Experience strategy by managing Nexthink configurations, implementing experience driven use cases, and developing automations that improve device performance and user satisfaction. The position focuses on monitoring and analyzing the DEX Score, identifying improvement opportunities, and enabling proactive remediation through Nexthink’s capabilities. The goal is to reduce frustrated users and deliver a smoother, more reliable digital experience to employees.
Responsibilities
- Promote Nexthink capabilities, best practices, and adoption across IT teams.
- Manage platform configuration, governance, and onboarding of new Nexthink features.
- Support enterprise initiatives through reliable setup, maintenance, and technical enablement.
- Design and deliver Nexthink based use cases to improve observability, compliance, automation, and digital experience outcomes.
- Collaborate with IT and business units to operationalize insights and workflows.
- Continuously analyze Nexthink data to detect issues or opportunities.
- Trigger remediations, escalate to relevant teams, and support resolution activities.
- Build and maintain Remote Actions, campaigns, and automated workflows (Nexthink Flow).
- Drive user guidance, self service, and automated problem resolution.
- Develop dashboards and reports for leadership and operational teams.
- Track KPIs such as DEX Score, device performance, compliance, and frustrated user trends.
- Identify emerging needs and evolve the platform to enhance employee experience.
Nexthink Expertise
- Advanced Remote Action development (PowerShell, script signing, automation chaining).
- Nexthink Flow workflow design and system integrations.
- NQL query development and dashboard creation.
- Deep understanding of Nexthink Data Model and DEX Score drivers.
- Experience with Nexthink campaigns, user engagement, and remediation logic.
- Advanced PowerShell scripting for diagnostics, automation, and custom RAs.
- Understanding of REST APIs, authentication models, and integration patterns.
- Endpoint performance troubleshooting (Windows OS).
- Basic networking, device health, and application performance fundamentals.
- Ability to correlate signals and identify root causes using telemetry data.
- Strong data analysis skills.
- Ability to translate telemetry into insights and actionable recommendations.
- Basic cloud concepts (Azure preferred).
- Familiarity with modern device management ecosystems (Intune/M365 is a plus).
- Strong communication and documentation skills.
- Ability to collaborate effectively across teams.
- Willingness to learn and adapt to evolving platforms, AI capabilities, and observability practices.
- Role may evolve as Nexthink introduces new capabilities (e.g., AI driven insights, automation enhancements).
- Strong focus on improving the employee digital experience and reducing frustrated users.
- Nexthink engineering expertise (RA development, Flow automation, NQL, DEX analysis).
- Scripting & troubleshooting (advanced PowerShell, REST APIs, endpoint performance/root-cause analysis).
- Data analysis & cross-team collaboration (turning telemetry into insights, dashboards, and actionable improvements).
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at 1 800-567-9675 or exxonmobil@raiserecruiting.com
#EMTC25
Salary : $90 - $100