What are the responsibilities and job description for the Concierge position at Exton Post Acute?
Join our team at Exton Post Acute and Healthcare Center as a Healthcare Concierge.
Proudly supported by Marquis Health Consulting Services
To join this team, please have the following qualifications:
Previous experience in customer service-related field required. Experience in healthcare setting required.
Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.
Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization.
Excellent verbal and written communications skills and phone etiquette.
Experience in dealing with multiple demands simultaneously.
Ability to deal with people of varying personalities and temperaments.
Ability to take initiative to resolve immediate problems.
Benefits:
Tuition reimbursement
Employee referral bonus
Health, vision, and dental benefits
401(k) with match
Employee engagement and culture committee
Company sponsored life insurance
Employee assistance program (EAP) resources
Join our team at Exton Post Acute and Healthcare Center, a120-bed a state of the art, post-hospital rehab facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.
Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.
The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.