Nursing/Clinical Supervisor - RN/LVN

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years!   We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, Time Off, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance and Development. For more information visit https://www.austinregionalclinic.com/careers/

Purpose: Responsible for providing leadership to nursing/clinical staff, ensuring quality medical care by nursing/clinical staff, ensuring availability of medical supplies in the delivery of services, and managing change.  Duties include coaching, motivating, staffing, evaluating, training, and developing clinical employees.  Works closely with Clinic Manager, management team, physicians, staff, and patients assuring satisfaction and efficiency.  Serves as a resource for nursing staff and assists with direct patient care as needed. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

ESSENTIAL FUNCTIONS

1. Clinical Leadership/Competence

• Ensures patient safety, quality care, and customer satisfaction.
• Demonstrates best practices and quality care.
• Collaborates with the physicians to ensure the staff is meeting their expectations and customer satisfaction is achieved.
• Provides adequate resources to ensure that the clinical staff have requisite clinical competencies to perform their jobs.
• Maintains personal competencies for all specialties in assigned clinic.
• Communicates changes and important information to the staff.
• Works efficiently with all departments to promote teamwork within the organization.
• Attends Nursing Ops regularly or sends clinic representation to every meeting, and participates on sub-committees as needed.

2. Staff Management

• Provides supervision to nursing and clinical staff.
• Directs, guides, teaches and counsels staff.
• Meets staffing requirements as determined by the clinic management team, in a manner that effectively and efficiently meets the needs of the providers and patients.
• Expected to regularly participate in direct patient care to meet the needs of the providers and patients.
• Builds communication and teamwork by holding regularly scheduled staff meetings to communicate clinic and/ or organizational information.
• Delegates effectively to share responsibilities with others. Considers the education, training, skill, competence, and physical and emotional abilities when delegating to clinical staff.
• Remains knowledgeable concerning policies and procedures, and implements them in their decision making.
• Maintains records of attendance, on-going evaluation, time off requests, and counseling.
• Interviews prospective employees and communicates with Human Resources throughout the hiring process.
• Works with Learning and Development to coordinate new hire training for new employees.
• Coordinates on-site training for new and existing staff members.

3. Vision Development

• Promotes the organization’s values as demonstrated through personal actions and conduct.
• Participates with management team in developing and working towards individual clinic goals.
• Role models and communicates organizational goals and values for the staff.

4. Quality Assurance

• Measures performance by using established standards and tools to evaluate clinical and operational performance of nursing staff.
• Evaluates performance and provides regular feedback to the staff.
• Coordinates with the Clinic Manager and Human Resources to provide and document counseling or discipline, as appropriate.

5. Financial Management

• Collaborates with the Clinic Manager to participate in formulating the clinic's financial decisions, annual budget, and business plan.
• Anticipates and manages costs effectively and efficiently.
• Promotes customer satisfaction through efficient processes and employee pride, contributing to overall organizational financial success.

OTHER DUTIES AND RESPONSIBILITIES

•  Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Involvement in organizational development through meeting attendance and committee involvement.
• Attends ongoing organizational leadership training to improve leadership and supervisory skills.
• Assumes responsibility for the Clinic operations in the absence of the Clinic Manager as designated.
• Works holiday shift(s) as required by Company policy.
• Performs other duties as assigned.

QUALIFICATIONS

Education and Experience

Required:  High school diploma or GED. Graduate of accredited nursing school. At least two (2) years of nursing experience as a RN or LVN.

Preferred: Supervisory or lead experience.

Knowledge, Skills and Abilities

• Strong nursing skills and ability to serve as a resource to staff.
• Strong communication and interpersonal skills.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Excellent verbal and written communication skills.
• Ability to provide excellent customer service.
• Ability to analyze problems, make decisions, and manage conflict.
• Ability to engage others, listen and adapt response to meet others’ needs.
• Ability to align own actions with those of other team members committed to common goals.
• Ability to manage competing priorities.
• Ability to perform job duties in a professional manner at all times.
• Ability to understand, recall, and communicate, factual information.
• Ability to understand, recall, and apply oral and/or written instructions or other information.
• Ability to organize thoughts and ideas into understandable terminology.
• Ability to apply common sense in performing job.

Certificate/License

Licensed Registered Nurse or Licensed Vocational Nurse in the State of Texas. Current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card.