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Non-Delegated Account Manager (Associate)

External Brand
Irving, TX Full Time
POSTED ON 10/28/2025
AVAILABLE BEFORE 12/28/2025

Annaly Capital Management, Inc. (“Annaly” or, together with its wholly-owned subsidiaries, the “Company”), is a publicly traded real estate investment trust (REIT) with investment strategies across mortgage finance.  Its common stock is listed on the New York Stock Exchange under the symbol “NLY”. Annaly’s wholly-owned subsidiaries include several regulated and licensed entities, including Annaly Credit Opportunities Management LLC, an SEC registered investment adviser (“ACOM”), Arcola Securities, Inc., a FINRA member broker-dealer (“Arcola”) and, Onslow Bay Financial LLC, a mortgage aggregator and master servicer (“Onslow Bay”). The Company is headquartered in New York, NY with an additional office in the Dallas-Fort-Worth Metropolitan Area.

Role Summary/Purpose

Annaly is seeking a Non-Delegated Account Manager (Associate) with significant Non-QM experience.  In addition to having a strong processing and/or underwriting background along with in-depth knowledge of mortgage products and regulatory compliance, the candidate would play a key role in supporting the Director within the non-delegated channel.

The ideal candidate will have 5 years of relevant experience in the residential mortgage whole loan market, preferably Non-QM processing and/or underwriting.  In addition, they should have the ability to help assist the Onslow Bay scenario desk, closely interact with our correspondent partners and support non-delegated underwriting staff.

Essential Responsibilities     

  • Training support for Non-Delegated Correspondents in utilizing a new channel
  • Answer/assign seller emails for the non-delegated channel
  • Work within our Loan Origination System to review documents prior to underwriting submission to ensure loan files are complete and conditions are appropriately assigned/cleared
  • Main point of contact for client support team to ensure that clients needs are being met in a timely manner
  • Understand the multiple pieces involved in the entire ecosystem and be able to escalate accordingly
  • Ability to effectively communicate Onslow Bay underwriting guidelines, standard operating procedures and processes

Qualifications/Requirements

Basic Qualifications:

  • 5 years of experience in whole loan processing/underwriting and post close review process as well as Non-QM processing/underwriting (required)
  • Previous team lead or Senior level experience
  • Bachelor’s Degree preferred
  • Mortgage Loan Originator (MLO) license preferred

Desired Characteristics:

  • Ability to manage multiple projects at a time and prioritize accordingly
  • Ability to effectively communicate, both written and verbally, with correspondent sellers and underwriting staff
  • Ability to work effectively under time constraints

Eligibility Requirements:

  • Must be willing to submit to a background investigation
  • Must have unrestricted work authorization to work in the United States
  • Must be willing to work additional hours as needed to complete deadline driven projects
  • Preference given to individuals who are able to work West Coast operational hours (8AM-5PM PST)

Annaly is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.  We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact our Human Resources department.

Salary.com Estimation for Non-Delegated Account Manager (Associate) in Irving, TX
$74,648 to $107,982
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