What are the responsibilities and job description for the Office Manager position at Exterior Associates Inc?
Lead the Office. Drive the Workflow. Become the Office Manager at Exterior Associates Inc!Position Title: Office Manager
Company Name: Exterior Associates Inc
Pay Range: $19–$25 per hour Year-End Bonus
Industry: Millwork / Carpentry / Interiors (Residential)
Location: Vernon, CT
Job Overview
Exterior Associates Inc. is seeking a sharp, organized, and assertive Office Manager to lead our Logistics & Operations administrative team. This is a newly created role with a direct impact on our day-to-day efficiency and long-term success. We need a strong-willed problem-solver who thrives in a fast-paced environment and knows how to bring order, accountability, and clarity to a growing office team. If you've ever looked at a chaotic situation and thought, “I've got this,” you're exactly who we're looking for.
Who We Are
Exterior Associates Inc is a family-run residential construction company specializing in high-quality millwork installations. Our motto, “Construction with a personal touch,” reflects our commitment to both craftsmanship and relationships. We pride ourselves on being a tight-knit team where consistency, care, and professionalism are key. As we grow, we're investing in our people and systems to ensure every job — and every interaction — reflects the excellence we're known for.
Key Responsibilities
- Supervise and manage a small administrative team to ensure consistent performance
- Improve workflows, reduce distractions, and eliminate process inefficiencies
- Monitor day-to-day office tasks and address gaps in communication or follow-through
- Hold staff accountable to deadlines, procedures, and productivity goals
- Train, coach, and delegate tasks to new and existing office staff
- Manage incoming paperwork, job folders, scheduling systems, and installer documentation
- Oversee lead generation and customer communication processes
- Ensure accurate data entry and file organization within company systems
- Coordinate and confirm scheduling with customers and field crews
- Provide regular updates to ownership on team performance and office operations
- Maintain a positive and professional work environment that reflects company values
Qualifications
- 5 years of experience in office administration or team management (construction office experience is a plus)
- Proven leadership skills and a strong, confident personality
- Excellent organizational and multitasking abilities
- Clear communicator with a no-nonsense approach to productivity
- Experience with scheduling, customer service, and administrative oversight
- High school diploma or GED required
- No specific certifications needed
Benefits
- Medical Insurance
- Retirement Savings Program
- Paid Time Off (holidays, vacation, sick days)
- Year-End Bonus
- Bi-Weekly Pay Cycle
- Paid Training and Certifications
Schedule
- Full-Time, Monday-Friday
Location
- Onsite at our headquarters (exact location per job posting)
Equal Employment Opportunity (EEO) StatementWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.Compliance StatementA background check may be conducted during the onboarding process, in compliance with applicable laws.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $19 - $25