Assignment Coordinator - North Bay

Job Description Assignment Coordinator Location: North Bay, ON As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. Why you’ll love working here: Celebration and Recognition programs Part time and Full-time opportunities Comprehensive health and dental benefit plans Education allowance for employees and family Employee Assistance Program Employee perks and exclusive offers Opportunity to grow within company What you’ll do: Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets Build a care schedule for patients Enter and update employee and patient data within computerized system Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families Document and appropriately report all staff and patient interactions What you bring: One year administrative or office experience is an asset Scheduling experience is an asset Strong computer skills Superior Customer service skills Ability to effectively communicate both orally and written Compassion and empathy when interacting with patients and their families Time Type: Part time ParaMed Home Health Care is Canada’s leading provider of home care service. We have been providing homecare and wellness solutions since 1974 and operate across Ontario, Alberta, Manitoba and Nova Scotia. With 10,000 employees and over 75,000 patients, we are proud of the impact we bring to our communities through the delivery of high-quality patient centered care. ParaMed is a division of Extendicare, the leading seniors care organization that also owns and operates long term care homes, and retirement homes.   In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process. Time Type Part time Compensation Details Compensation will be discussed during the recruiting process. As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974. When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before. Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.