Senior Sales Manager

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it’s mountain luxury reimagined.

Overview

The Senior Sales Manager is responsible for exceeding revenue goals in assigned market segments and accounts, ensuring guest satisfaction, and soliciting new and repeat accounts. The successful candidate will possess exceptional communication abilities, and a deep understanding of the hospitality sales landscape. They will be instrumental in driving the hotel’s success through strategic sales initiatives and exceptional client relationship management.

Key Responsibilities

• Sales Strategy Development & Execution:
  • Develop, implement and maintain business through proactive and reactive sales strategies to achieve individual and departmental hotel goals.
  • Provide accurate forecasts of account performance against targets.
• Client Relationship Management:
  • Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals.
  • Negotiate contracts and close deals.
  • Provide exceptional customer service to clients.
  • Collaborate with third-party booking platforms, revenue teams, and hospitality organizations to maximize exposure for bookings.
  • Identify and develop new business opportunities.
• Market Analysis & Reporting:
  • Monitor market trends and competitive activity.
  • Analyze sales data and identify areas for improvement.
• Sales & Marketing Alignment:
  • Collaborate with the marketing team to develop and execute marketing campaigns that support sales goals.
  • Participate in marketing events and trade shows.
• Operational Excellence:
  • Accurately document all sales activities in CRM.
  • Deliver outstanding customer service with prompt responses to inquiries and bookings.
  • Ensure thorough follow-up and communication with clients and internal clients.
  • Manage sales resources and budgets effectively.
  • Maintain and exceed brand standards and expectations of performance.

Qualifications

• Experience: Minimum of 4 years’ experience in hotel sales required
• Education: Bachelor’s Degree preferred; equivalent experience will be considered
• Preferred Experience:
  • Luxury/Upper Upscale Lifestyle experience
  • In-depth knowledge of the Deer Valley market
  • Experience with Hilton systems and processes
• Skills:
  • Strong sales and negotiation skills
  • Exceptional communication, interpersonal and presentation skills
  • Ability to adapt and thrive in a fast-paced environment
  • In-depth knowledge of hospitality industry reporting, regulations, and best practices
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams). Strong understanding of sales systems (Delphi), property management systems (PMS), and other relevant software.

Why Join Extell Hospitality Services?

EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies. This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the world’s most dynamic environments.

Additional Considerations:

• Benefits: Comprehensive health, dental, vision, 401(k) matching, and other standard perks.