Store Manager-Express Storage

leading-edgeJob Description

A Self-Storage & U-Haul facility in the region, is looking for a Full-Time Manager to join our team. Our growing company delivers outstanding, high-quality customer service and builds relationships with the community we serve, distinguishing us from our competitors.

Skills:

• Excellent Customer Service Skills; on the phone and in person.
• Initiative to get the job done and build the business
• Pride of ownership- our employees maintain our site as if it were their own.
• Strong Organizational skills- good record-keeping and attention to detail.
• Problem Solving- we help the customers decide what works best for them.
• Computer skills- we use leading-edge software to manage our facilities.
• Facility with numbers- occupancy rates, delinquency percentage, discount strategies, cash balance sheets, and more.

Job Qualifications:

• Minimum 3 years Customer Service/Sales Experience
• Outgoing, energetic, customer oriented.
• High School Diploma or GED equivalent is required.
• Valid Driver’s license with access to reliable transportation
• Must be able to lift to 75lbs
• Must be able to work weekends and holidays.

Responsibilities include but are not limited to:

• Renting and reserving Storage rooms
• Renting U-Haul equipment (including driving trucks and hooking up tow trailers)
• Collecting rent/Collection calls
• Selling boxes and packing supplies
• Daily Cash accounting/ Deposits
• Resolving customer service issues
• Monitor and maintain the storage facility
• Minor facilities maintenance/ facility cleaning
• Organizing and filing paperwork
• Create Staff Schedules
• Maintain all inventory and prepare orders for inventory and office supplies
• Do multiple “walk-around” facility checks throughout the day
• Prepare revenue reports from our software and set revenue goals for each month, quarter, etc.
• While performing duties you will occasionally be required to work in inclement weather and walk some distance throughout the day.
• Employee performance management

**Must be willing to consent to pre-employment substance use screening, as well as a criminal, and driving background check**

Pay: $22-$25 HR, DOE

Job Type: Full-time

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• Must be available to work weekends- both Saturday and Sunday

Experience:

• Customer Service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $22 - $25