What are the responsibilities and job description for the Storage Facility Manager position at Express Storage?
Job Description
A Self-Storage Facility in the region, is looking for a Full-Time Manager to join our team. Our growing company delivers outstanding, high-quality customer service and builds relationships with the community we serve, distinguishing us from our competitors.
Skills:
- Excellent Customer Service Skills; on the phone and in person.
- Initiative to get the job done and build the business
- Pride of ownership- our employees maintain our site as if it were their own.
- Strong Organizational skills- good record keeping and attention to detail.
- Problem Solving- we help the customers decide what works best for them.
- Computer skills- we use leading edge software to manage our facilities.
- Facility with numbers- occupancy rates, delinquency percentage, discount strategies, cash balance sheets, and more.
Job Qualifications:
- Minimum 2 years Customer Service/Sales Experience
- Outgoing, energetic, customer oriented.
- High School Diploma or GED equivalent is required.
- Valid Driver’s license with access to reliable transportation
- Must be able to lift to 75lbs
- Must be able to work weekends and holidays.
Responsibilities include but are not limited to:
- Renting and reserving Storage rooms
- Collecting rent/Collection calls
- Daily Cash accounting/ Deposits
- Resolving customer service issues
- Monitor and maintain the storage facility
- Minor facilities maintenance/ facility cleaning
- Organizing and filing paperwork
- Maintain all inventory and prepare orders for inventory and office supplies
- Do multiple “walk-around” facility checks throughout the day
- Prepare revenue reports from our software and set revenue goals for each month, quarter, etc.
- While performing duties you will occasionally be required to work in inclement weather and walk some distance throughout the day.
**Must be willing to consent to pre-employment substance use screening as well as a criminal, and driving background check**
Pay: $22-$24 HR, DOE
Job Type: Full-time
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Must be available to work weekends
Experience:
- Customer Service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $22 - $24