What are the responsibilities and job description for the Senior Analyst, Business Product Owner - Express Scripts - Hybrid position at Express Scripts Pharmacy Benefit Services?
Position Summary
The Sr Analyst, Business Product Owner is responsible for supporting the development, delivery, and continuous improvement of training programs that enable Business Product Owners (BPOs)—including Initiative BPOs (iBPOs) and Capability BPOs (cBPOs)—to drive strategic alignment and operational excellence across the organization.
Responsibilities
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
The Sr Analyst, Business Product Owner is responsible for supporting the development, delivery, and continuous improvement of training programs that enable Business Product Owners (BPOs)—including Initiative BPOs (iBPOs) and Capability BPOs (cBPOs)—to drive strategic alignment and operational excellence across the organization.
Responsibilities
- Facilitate training for individuals across varying levels of experience, including leadership, with a collaborative, team-first mindset.
- Develop and maintain standard operating procedures (SOPs), training presentations, and process documentation.
- Leverage tools such as PowerPoint, Slido, SharePoint, and Smartsheet to support training and documentation efforts.
- Serve as a change advocate, promoting a positive and proactive approach to process improvement initiatives.
- High School Diploma or equivalent required; 2 plus years of experience in business product owner industry or pharmacy benefits management experience required.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). required.
- Strong communication, collaboration, and interpersonal skills required.
- Experience with Express Scripts’ systems, products, or services preferred.
- Understanding of the healthcare or pharmacy benefit management industry preferred.
- Familiarity with Agile methodologies and product management frameworks preferred.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
