What are the responsibilities and job description for the Service Writer / Motor Vehicle Inspector - License Requited position at Express Lube & Car Care?
The State Inspector completes state-regulated inspections on guest vehicles and informs the guest of any areas of non-compliance. This position is also expected to perform Lube Technician and Customer Service Advisor duties, as assigned by the General Manager.
Compensation:
In addition to a competitive salary, employees receive commission for the following items:
- Air filter: $2
- Cabin filter: $3
- Light bulbs: $1
- Wipers (standard): $1 each / $2 pair
- Wipers (premium): $2 each / $4 pair
- Fuel filters: $5
- Any flush: $5
- Battery: $5
- Tires: $5 (must meet matrix)
- Rotation (car): $2
- Rotation (truck): $3
- Labor/Mechanical: $10 per labor hour
Responsibilities:
- Perform state-specified inspections on vehicles, including all aspects of safety and emissions.
- Gather and input guest and maintenance information into the computer.
- Review oil options, vehicle manufacturer recommendations, and previous services, and report conditions to the guest.
- Recap guest-requested services with pricing and answer any questions.
- Escort guests to the lounge (using the “No handles” policy) and inform them of the location of coffee/water, restrooms, and magazines.
- Communicate additional services requested to upper bay and gather new items/parts for installation/service.
- Review invoiced items with guests, accept payment for services, inform guests of value-added items, and offer an invitation to return.
- Organize, clean, and maintain all tools, machines, and inspection areas.
- Ensure all tools and machines are in good working order.
- Perform all other duties as assigned or needed.
Qualifications:
- Obtain inspection certification from the state.
- Have a valid certification to perform automotive state, safety, emissions, and/or smog inspections.
- Have a valid driver’s license.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Strong verbal communication skills to effectively interact with guests and teammates.
- Ability to stand for extended periods on hard surfaces such as concrete or metal.
- Expect to work in an environment with fluctuating temperatures, loud noises, and exhaust fumes.
- Must be at least 18 years of age.
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Join our team and earn competitive pay along with commissions on key services!
Job Type: Full-time
Pay: $900.00 - $1,400.00 per week
Benefits:
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Work Location: In person
Salary : $10