What are the responsibilities and job description for the Account Manager position at Express Logistics?
Description:
The Opportunity
We are a fast-growing logistics company moving hundreds of truckload and LTL shipments daily across North America. Our culture rewards hustle, accountability, and performance. We are looking for Account Managers who want to grow customer relationships, manage freight operations, and build a long-term career in logistics.
Location: Urbandale, IA – Hiring local in office and Remote (U.S Based)
Top Skills & Competencies
- Sales mindset with strong negotiation skills
- Customer relationship management and retention
- Knowledge of FTL, LTL, and multi-modal transportation
- Operational coordination and problem-solving
- Strong communication and attention to detail
Success Traits (Are you a fit?)
- Hunger to win and grow business
- Motivated by commission and performance incentives
- Competitive, energetic, and resilient
- Focused on building long-term shipper partnerships
Core Qualifications
- 5 years of industry experience in freight brokerage, logistics, or transportation
- Experience managing shipper relationships and day-to-day freight operations
- Proven ability to build trust with customers and carriers
- Strong organizational and problem-solving skills
- Ability to thrive in a fast-paced, high-volume logistics environment
- High School Diploma or GED preferred
Physical Expectations
- Sedentary work – sit at a desk, use a computer and a phone for most of the day
- Repetitive motion – type on a computer, write or dial on a phone
- Hearing – be able to receive detailed information through oral communication
- Talking – expressing or exchanging ideas by speaking when necessary
- Visual – be able to see a computer screen, read reports and/or information
- Pushing, pulling and/or lifting objects 25lbs or less
An Equal Opportunity Employer