Account Manager – Corporate Events & Hospitality

Express Kafeh is a nationwide mobile espresso and hospitality company providing premium coffee experiences for corporate events, conventions, trade shows, and brand activations.

We are looking for a polished, highly professional Account Manager who understands that exceptional client service is about more than answering emails, it is about taking ownership of an event from planning through successful execution.

This position is ideal for someone with experience in event management, hospitality, catering, hotels, convention services, or corporate events who thrives in a fast-paced environment and knows how to communicate professionally with clients, venues, vendors, and internal teams.

What We're Looking For

Above all, we are looking for professionalism, presentation, organization, and accountability.

The right candidate:

• Presents themselves professionally and communicates with confidence
• Has excellent written and verbal communication skills
• Is highly organized and detail-oriented
• Understands hospitality and what exceptional client service looks like
• Can manage multiple events and deadlines simultaneously
• Takes ownership rather than waiting to be told what to do
• Anticipates problems and follows through until they are resolved
• Remains composed and solutions-oriented when plans change
• Is comfortable communicating with corporate clients, convention centers, hotels, and event professionals
• Works well with operations teams and understands that successful events require teamwork

Responsibilities

• Manage corporate event accounts from confirmation through completion
• Serve as the primary point of contact for assigned clients
• Coordinate event requirements, schedules, menus, branding, staffing, logistics, and venue requirements
• Prepare detailed event information for our operations and project management teams
• Communicate with convention centers, hotels, caterers, vendors, and other event partners
• Maintain accurate event records, timelines, and client communications
• Proactively identify missing information and potential operational issues
• Follow up with clients before and after events
• Ensure every event reflects the professionalism and service standards of Express Kafeh
• Work closely with sales, operations, warehouse, staffing, and on-site event teams

Preferred Experience

Hospitality or event experience is strongly preferred.

Relevant backgrounds may include:

• Corporate Event Management
• Convention or Trade Show Services
• Hotel or Catering Sales/Operations
• Hospitality Management
• Conference Services
• Event Planning
• Venue Management
• Experiential Marketing or Brand Activations
• Food & Beverage Event Operations

Coffee experience is not required. We can teach our products and operating systems. Professionalism, judgment, organization, hospitality instincts, and attention to detail are much harder to teach.

Our business is events. Priorities change, clients make last-minute requests, deadlines are real, and successful events depend on people who communicate, take responsibility, and get things done.

We are looking for someone who enjoys that environment and takes pride in delivering an exceptional experience.

About Express Kafeh

Since 2011, Express Kafeh has provided premium mobile espresso and hospitality experiences for corporate events, conventions, trade shows, and brand activations throughout the United States and internationally. As we continue to grow, we are looking for professionals who want to help us raise the standard, not simply maintain it.

If you are polished, organized, hospitality-minded, and take pride in seeing an event executed properly from beginning to end, we would like to hear from you.

Pay: $47,500.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Application Question(s):

• 1. How many years of professional event management, hospitality, catering, convention, or corporate event experience do you have?
• 5. This position requires managing multiple events simultaneously, communicating with clients and venues, and responding to time-sensitive operational issues. Are you comfortable working in this type of environment?
• Why do you believe you would be successful managing corporate event accounts for Express Kafeh?

Experience:

• meeting planning: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Drivers License (Required)

Ability to Commute:

• Boca Raton, FL 33431 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $47,500 - $53,000