What are the responsibilities and job description for the Customer Service/Warehouse Associate position at Express Employment?
Top JobLocated in Appleton, WISalary: $21.50/HRHours: Monday - Friday, 7:00am - 4:30pmPay: $21.50/HR Duties: Customer Service & Sales Support:Build positive relationships with customers by providing professional, friendly, and proactive service, including greeting, status updates, and regular follow‑up.Answer customer questions regarding products, pricing, availability, lead times, and order status with accuracy and confidence.Prepare and deliver price quotes, ensuring correct product selection and competitive pricing.Process and enter customer orders quickly and accurately using internal systems.Resolve customer concerns related to billing discrepancies, product quality, or delivery issues using strong problem‑solving skills.Communicate effectively by phone, email, and in person, demonstrating clear business and telephone communication skills.Support customers with backgrounds in industrial, lawn/turf, golf, landscaping, or retail environments.Warehouse & Operations:Pick, pack, stage, and prepare orders for shipment with a high level of accuracy.Receive, inspect, and stock incoming inventory; maintain organized warehouse storage areas.Operate forklifts and other material‑handling equipment safely (training provided; must pass forklift certification).Load and unload trucks while following proper safety and lifting procedures.Maintain a clean, safe, and efficient warehouse environment.Administrative & Technical Skills:Read and comprehend work orders, instructions, and written correspondence.Perform basic math functions including addition, subtraction, multiplication, division, fractions, and decimals.Use computer systems and basic software to enter orders, track inventory, and communicate with customers and team members.Qualifications: Hold avalid driver's license with a clean driving record.Meet federal DOT requirements and maintain a current medical card if driving company vehicles under Tier driver status.Safely perform physical tasks including standing, sitting, walking, bending, carrying, pushing/pulling, stooping, kneeling, and crouching throughout the workday.Frequently lift and/or move up to 50 lbs.What does Express offer to you??Weekly paychecks!Vision InsuranceMedical PlanDental Plan401(K) Retirement Savings PlanLife InsuranceReferral Bonuses (Earn up to $125 for each person you refer!)Why Express Employment Professionals, Appleton WI?Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!We provide our associates with excellent comprehensive and competitive benefits!When you apply to us, you apply to 100 companies in the Fox Valley!Over 170 people were hired to a permanent position in 2024.Apply now:Call - (920) 624-6100 to schedule a phone interview.Address - 1033 W. College Ave. Ste 100 Appleton, WI 54914Email - jobs.appletonwi@expresspros.com'Like' our Appleton & Waupaca County Facebook pages for more up to date job opportunities.#PuttingAppletontoWork#2021OSExpress Office: Appleton1033 West College AvenueSuite 100Appleton, WI 54914
Salary : $22