What are the responsibilities and job description for the Employment Specialist position at Express Employment Professionals - Timonium, MD?
About the Company
We are a dynamic, fast-growing staffing agency dedicated to connecting top talent with great employers. Our team thrives in a fast-paced environment where adaptability, relationship-building, and problem-solving are key. We're looking for an enthusiastic Employment Specialist who can manage a high-volume workload while delivering exceptional service to both job seekers and client companies.
About the Role
The Employment Specialist is responsible for sourcing, screening, and placing qualified candidates in temporary, temp-to-hire, and direct-hire roles. This role requires strong communication skills, the ability to multitask under pressure, and a passion for helping people find meaningful work. You will act as a connector between candidates and employers, ensuring quality placements and building long-term relationships.
Responsibilities
- Manage the full recruitment cycle, including sourcing, interviewing, onboarding, and placement of candidates.
- Maintain a high-volume candidate pipeline to meet the staffing needs of multiple clients.
- Conduct interviews, skills assessments, and reference checks to ensure candidate qualifications.
- Match candidates to open positions based on skills, experience, and job requirements.
- Partner with business development to understand client needs, job descriptions, and business challenges.
- Provide excellent customer service to candidates throughout the hiring process, ensuring a positive experience.
- Process onboarding documents, compliance paperwork, background checks, and orientation steps accurately and efficiently.
- Track and maintain candidate records within the applicant tracking system (ATS).
- Troubleshoot and resolve issues related to attendance, performance, assignment changes, or payroll concerns.
- Assist with walk-in traffic, job fairs, hiring events, and community outreach efforts.
- Meet or exceed weekly and monthly performance metrics, including placements, retention rates, and recruiting goals.
Qualifications
- 1–3 years of experience in staffing, recruiting, HR, or a related fast-paced customer-facing role.
- Strong multitasking ability with excellent organizational skills.
- Exceptional communication and interpersonal skills—both written and verbal.
- Comfortable working in an environment with shifting priorities and urgent deadlines.
- Proficiency with ATS platforms, job boards, and MS Office (or similar tools).
- Ability to professionally manage difficult conversations and resolve conflicts.
- A self-starter with a customer-first mindset and a positive attitude.
- High level of energy, integrity, confidentiality, and professionalism.
Required Skills
Proficiency with ATS platforms, job boards, and MS Office (or similar tools).
Preferred Skills
Ability to professionally manage difficult conversations and resolve conflicts.
Pay range and compensation package
- Competitive salary
- Paid time off and holidays
- Professional development and advancement opportunities
- A supportive, energetic team culture
- Opportunities to make a meaningful impact in job seekers' lives
- Access to health, dental, and vision benefits
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.