What are the responsibilities and job description for the Dispatcher position at Express Employment Professionals – Seattle, WA?
Dispatcher Seattle, WA 98104 (4 blocks from King Street Light Rail)
$23/hr | Three open schedules
Key Responsibilities
$23/hr | Three open schedules
- Tues–Sat | 8:00am–4:30pm
- Thurs–Mon | 7:00am–3:30pm
- Sun–Thurs | 1:00pm–9:30pm
Two weeks paid training
5-panel drug test & background check required (includes THC)
Key Responsibilities
- Take client calls and communicate service issues to drivers and managers
- Monitor radio, telephone, and on-road service for quality assurance
- Track driver sign-ins/outs and daily route performance
- Assign trips to drivers to ensure equitable distribution across routes
- Monitor daily system performance and participate in operational analysis
- Support positive employee morale and customer service
- Perform additional duties as assigned
- Required:
- 2 years of customer service experience
- High school diploma or equivalent
- Ability to handle multiple tasks and maintain composure in a fast-paced environment
- Strong professional phone manner and high customer service commitment
- Preferred:
- 1 year dispatch experience
- Experience with Trapeze software
Salary : $23