What are the responsibilities and job description for the Onsite Account Manager position at Express Employment Professionals - Reno, NV?
Are you passionate about people, operations, and delivering exceptional staffing solutions? Join our team as an On-Site Account Manager, where you’ll play a critical role in ensuring smooth talent management and HR functions for one of our key clients.
What You’ll Do
As the On-Site Account Representative, you’ll be the go-to resource for both the client and temporary associates. Your responsibilities will include:
Program Implementation
- Launch and manage on-site staffing programs.
- Support new account setup, including timelines, retention strategies, and SOP development.
- Create Express handbooks and job descriptions.
Employee Relations
- Spend time on the floor building relationships and addressing concerns.
- Conduct orientations, performance reviews, and exit interviews.
- Handle counseling, compliance communication, and risk management claims.
- Lead retention programs and facilitate ongoing training.
Client & Vendor Relations
- Build strong partnerships with client leadership and staffing vendors.
- Coordinate job orders, pricing, and service reviews.
- Track vendor performance and lead partner meetings.
Program Management & Reporting
- Manage payroll, invoicing, and reporting through SimpleVMS.
- Track key metrics like turnover, fill rates, and retention.
- Oversee safety programs and participate in safety committees.
What We’re Looking For
- Strong communication and diplomacy skills.
- Knowledge of HR practices and compliance.
- Ability to manage multiple priorities under pressure.
- Supervisory experience and leadership skills.
- Excellent time management and organizational abilities.
Why Join Us?
- Opportunity to make a direct impact on client success.
- Collaborative team environment.
- Professional growth through continued education and development.
Ready to lead and deliver exceptional staffing solutions? Apply today!
