What are the responsibilities and job description for the Desktop Support Specialist position at Express Employment Professionals of Fort Worth, TX?
Desktop Support / System Administrator
Manufacturing company in NE Fort Worth is adding a Desktop Support / System Administrator to their team!!
Ideal candidates will have:
- 3–5 years of experience in desktop support, helpdesk, or IT support roles
- Strong experience providing Tier 1 and Tier 2 technical support and working directly with end users
- Proven ability to troubleshoot hardware, software, and basic network issues and resolve issues in a timely manner
- Experience supporting and troubleshooting audio-visual and conference room technology
- Strong working knowledge of Microsoft 365, including user administration, device management, and basic security controls
- Experience serving as the primary point of contact for IT vendors, including Managed Service Providers (MSPs), and coordinating support, escalations, and issue resolution
- General understanding of networking concepts (switches, firewalls, connectivity)
- Experience with IT ticketing systems, including managing tickets, prioritization, and reporting on key performance metrics
Contract to Hire
On Site
M-F, 8a-5p
$80-100K
Please send your resume to ambra.cole@expresspros.com
Salary : $80,000 - $100,000