What are the responsibilities and job description for the Customer Success Supervisor position at Express Employment Professionals of Fort Worth, TX?
Customer Success Supervisor
Medical device company near downtown Fort Worth is adding a Customer Success Supervisor to their team!!
Ideal candidates will have:
- 3-5 years of experience in a customer service / success role
- Proven experience in customer and order management - accurate entry, fulfillment, and invoicing of customer orders; partner with 3PL logistics; oversee returns
- Previous experience in hiring, leading, and coaching customer service teams
- Excellent Customer service and interpersonal skills – for both internal and external customers
- Strong knowledge of ERP systems (Microsoft Dynamics GP, SAP S/4HANA preferred) and CRM tools (Salesforce) preferred
- Robust EDI experience (850, 855, 856, 810, 940/945, 820, 852)
Direct Hire
M-F, 8a-5p
$75-85K DOE
Please send your resume to ambra.cole@expresspros.com
Salary : $75,000 - $85,000