What are the responsibilities and job description for the Remote Customer Service position at Express Employment Professionals - Norman?
Position: Remote Customer Service Representative
Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote)
Salary:$16.00 per hour
Work Hours:Monday to Friday, 10am-7pm (must be available between 7am -7pm) (Indefinite Contract)
Key Responsibilities:
- Answer incoming calls in a queue to assist clients with assistance applications.
- Process and complete client applications, including making outbound calls as necessary.
- Educate and provide technical assistance to customers regarding program details.
- Document follow-up and contact outcomes in information management systems.
- Maintain client confidentiality while navigating database systems.
Requirements:
- GED/High School Graduation or equivalent combination of education and job-related experience.
- 6-12 months experience in customer service, education, technical assistance, social services, or general office duties.
- Must be able to type 35 wpm, navigate on computers, and comfortable talking on the phone.
- Onsite training required for 3-6 months, mandatory
How to Apply:
Email your resume to payroll_a72@expresspros.com
Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069
For more information, call(405) 366-6060
You should be proficient in:
- Customer Service
- Basic Computer Skills
Salary : $16