What are the responsibilities and job description for the Bilingual Spanish Customer Support Specialist -- Plumbing & HVAC Parts position at Express Employment Professionals - Allen, TX?
Picture this: You arrive at a busy plumbing retail counter in Plano, TX, greet contractors in Spanish and English, and start lining up orders. One moment you’re identifying the right valve for a commercial job; the next, you’re emailing an invoice and quoting prices on HVAC parts. You keep calls moving, questions answered, and customers satisfied—every time.
The opportunityExpress Employment Professionals (Allen, TX) is hiring on behalf of a plumbing retail company in Plano, TX for a bilingual customer service professional who knows their way around plumbing, HVAC, construction, or hardware.
What you’ll handle- Take and process orders in both English and Spanish
- Answer phones and respond to customer emails promptly
- Prepare and administer invoices accurately
- Price parts for customers and provide product guidance
Monday–Friday, 8:00 a.m. to 5:00 p.m.
$18.00 per hour
What you bring- Fluent, clear Spanish and English communication
- Solid background in plumbing, HVAC, construction, or hardware
- Customer-first mindset and strong phone/email etiquette
- Customer Service
- Commercial Plumbing and general Plumbing knowledge
- HVAC / HVAC-R systems
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
- Spanish (bilingual)
Interested? Reply to this posting to start the conversation. Please answer the accompanying questions so we can move quickly.
Salary : $18