What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Express Employment Professionals - Aberdeen, WA?
Express is looking for a Bilingual Front Desk Receptionist. (must be fluent in Spanish)
Monday-Friday 9am-5pm, shifts will fluctuate between part-time and full-time.
Essential Duties and Responsibilities:
- Answer phone inquiries and provide basic company information.
- Perform clerical duties, take memos, maintain files (digital and physical), and organize documents
- Monitor front desk and comply with all security procedures for visitors
- Assist in planning company events, meetings, luncheons, and employee team building activities
- Make travel arrangements for staff
- Oversee mail deliveries, packages, and couriers
- Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
- Monitor emails and social media accounts and respond accurately, efficiently and in a timely manner
- Provide service information to clients.
- Schedule services accurately and efficiently
- Actively manage service issues and complaints
- Maintain Client relations and communications
- Assist in interviewing and onboarding employees
- Create and update service education and communication
- Maintain office appearance (neat, organized, and clean)
- Assist in shift preparation (materials, information, supplies, etc.…)
- Any additional tasks assigned by direct supervisorEducation and/or Work
Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent time management skills and ability to multi-task and prioritize work
- Excellent computer proficiency (MS Office – Word, Excel, Outlook, and PowerPoint)
- Attention to detail and problems solving skills
- Strong organizational and planning skills
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instruction given, prescribed routes, and standard accepted practices
- High school diploma or GED required
Front Desk Receptionist top skills & proficiencies:
- Reporting skills
- Microsoft office skills
- Professionalism
- Problem solving
- Supply Management
- Verbal communication
- Typing skills
- Attention to detail
- Accuracy
- Multitask
- Telephone Skills
- Teamwork
- Discretion and Judgment
- Patience
- Honesty
- Integrity
- Positive attitude
- Customer service orientedPhysical Requirements:
- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with ADA FMLA and other federal, state, and local standards.
- Must be able to lift and carry up to 50 lbs.
- Must be able to talk, listen and speak clearly on telephone.
Job Types: Full-time, Part-time
Pay: $16.66 - $19.00 per hour
Schedule:
- Day shift
Ability to Commute:
- Shelton, WA 98584 (Required)
Salary : $17 - $19