Director, Product Management

The corporate office of Express Employment International is seeking a Director - Product Management, to provide strategic and operational leadership across the organization’s product delivery ecosystem. This role is accountable for aligning product strategy, delivery methods, and quality practices to ensure technology investments deliver measurable business outcomes and a high‑quality experience for internal and external users.

The Director, Product Management leads three manager‑led teams—Delivery Methods, Product Ownership, and Quality Assurance—and establishes a cohesive operating model that balances strategic direction, disciplined execution, and continuous improvement. This role partners closely with IT leadership, architecture, engineering, and business stakeholders to drive value, predictability, and trust in technology delivery.

This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time.

RESPONSIBILITIES

Product & Delivery Strategy

• Define and evolve the enterprise IT product management and delivery strategy in alignment with Express Employment International’s business objectives and IT strategy
• Ensure product direction, delivery practices, and quality standards operate as an integrated system rather than isolated function
• Translate business strategy into a coherent portfolio of product investments, delivery priorities, and improvement initiatives

Leadership of Manager‑Led Teams

• Provide direct leadership and coaching to the Managers of Delivery Methods, Product Ownership, and Quality Assurance, setting clear expectations, outcomes, and accountability
• Establish consistent leadership rhythms, performance expectations, and development paths across all three functions
• Foster a culture of collaboration, servant leadership, and continuous improvement across teams

Product Ownership & Value Management

• Ensure strong, consistent product ownership practices across the portfolio, including clear product vision, prioritization, and stakeholder alignment
• Partner with business and IT leaders to guide roadmap development, investment trade‑offs, and value realization
• Hold product teams accountable for delivering outcomes that support enterprise strategy and operational excellence

Delivery Methods & Execution Excellence

• Oversee delivery methods and Agile practices to ensure teams have the structure, coaching, and support needed to deliver predictably and sustainably
• Ensure delivery methods scale appropriately across multiple teams while remaining pragmatic and business‑focused
• Identify systemic delivery impediments and partner with IT leadership to remove organizational barriers

Quality Assurance & Engineering Enablement

• Provide executive oversight of Quality Assurance practices to ensure quality is built into delivery rather than inspected at the end
• Promote modern QA approaches, including early testing, automation, and close collaboration with delivery teams
• Ensure quality metrics are meaningful, transparent, and used to drive continuous improvement

Governance, Metrics & Stakeholder Engagement

• Establish and maintain portfolio‑level metrics and insights that provide visibility into product value, delivery health, and quality outcomes
• Communicate clearly with executive and senior stakeholders on progress, risks, and opportunities

EDUCATION & EXPERIENCE QUALIFICATIONS

• Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience required
• 10 years of experience in product management, technology delivery, or related IT leadership roles

KNOWLEDGE, SKILLS, OR ABILITIES

• Proven experience leading managers and multi‑disciplinary teams in a mid‑to‑large enterprise environment
• Strong understanding of product management, Agile delivery methods, and quality assurance practices
• Demonstrated ability to influence senior stakeholders and lead organizational change
• Experience leading product portfolios or delivery organizations supporting enterprise platforms or shared services
• Agile, product, or delivery certifications (e.g., Pragmatic Institute, Scrum, SAFe, or similar)
• Experience driving digital transformation or modernization initiatives

Not sure you meet every requirement? Apply anyway!

At Express, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents—because we know that’s what makes us stronger together. If you're excited about the role, we’re excited to hear from you.

Express Employment International supports Express Employment Professionals franchises and related brands. The Express franchise brand is an industry-leading, international staffing company with more than 870 franchise locations in the U.S., Canada, South Africa, Australia, and New Zealand.

Headquartered in Oklahoma City, our corporate team is committed to empowering franchisees by providing world-class support, training, and strategic guidance through a unified global network.

Our mission is to professionally market and provide quality human resource solutions through an international franchising network—benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve.

Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.

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