What are the responsibilities and job description for the Customer Service Advisor position at Express Care?
Customer Service Advisor
Service handled with care.
APS Car Care Services, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, we will prepare you to be skilled both under the hood and in conducting effective communication with our guests.
What you’ll do as a Customer Service Advisor:
- Deliver a positive first impression to each guest with a warm, friendly greeting.
- Present oil change options and additional services based on manufacturer recommendations.
- Build trust and develop loyal customers.
- Evaluate customers' needs, working quickly and efficiently.
- Master products, services, and company knowledge.
What skills you will use:
- Have effective interpersonal, oral communication skills.
- You are friendly and ready to work as part of a customer-focused team.
- Have an eagerness to learn and grow.
- You can lift up to 50 pounds.
- Have full mobility and the ability to work with your hands above your head.
- Can stand for extended periods of time and climb stairs.
A new opportunity is waiting for you.
Looking for a change? APS Car Care Services, a Valvoline Express Care operator, is hiring! Whether you’re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you’ll find it at Valvoline Express Care.
Who are we a good fit for?
We like working with people who like working with people. Here, we’re a hands-on team that loves the reward of solving a challenge. If you’re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you’ll become part of our family.
It is important to note that we are in a growth/expansion period and there is ample opportunity for growth within our organization!
Apply now
Valvoline Express Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.