What are the responsibilities and job description for the Manager Area Loss Prevention position at Express & Bonobos?
Overview
About PHOENIX
P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Location Name
Columbus Corporate Headquarters
Responsibilities
The Mgr Area Loss Prevention leads and coordinates all Loss Prevention functions in an assigned market, of multiple states, to achieve maximum effectiveness in inventory shortage and protection of company assets and people. This position manages and oversees policy and procedure effectiveness through compliance auditing and the use of exception reporting. This role manages investigating internal theft, organized retail crime, scams, short changed artists, workplace violence, active shootings,and fraud. The Areal Loss Prevention Manager also leads and investigates all controllable lines to include shrink, cash shortages, bad checks and credit card chargebacks. Additionally, this role requires the strategic ability to manage others in developing new programs and initiatives that reduce shrink and safety issues along with presenting training and awareness material during store visits, conference calls, and meetings. Lastly, this role will participate in special assignments, including executive protection, special event coordination, HR investigations, safety, and various brand security functions. This position is responsible for all Express brands, including retail, outlet, and Bonobos locations within the assigned market..
KEY RESPONSIBILITIES
REQUIRED EXPERIENCE & QUALIFICATIONS
CRITICAL SKILLS & ATTRIBUTES
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
About PHOENIX
P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Location Name
Columbus Corporate Headquarters
Responsibilities
The Mgr Area Loss Prevention leads and coordinates all Loss Prevention functions in an assigned market, of multiple states, to achieve maximum effectiveness in inventory shortage and protection of company assets and people. This position manages and oversees policy and procedure effectiveness through compliance auditing and the use of exception reporting. This role manages investigating internal theft, organized retail crime, scams, short changed artists, workplace violence, active shootings,and fraud. The Areal Loss Prevention Manager also leads and investigates all controllable lines to include shrink, cash shortages, bad checks and credit card chargebacks. Additionally, this role requires the strategic ability to manage others in developing new programs and initiatives that reduce shrink and safety issues along with presenting training and awareness material during store visits, conference calls, and meetings. Lastly, this role will participate in special assignments, including executive protection, special event coordination, HR investigations, safety, and various brand security functions. This position is responsible for all Express brands, including retail, outlet, and Bonobos locations within the assigned market..
KEY RESPONSIBILITIES
- Leads programs to resolve and prevent internal and external thefts to the company
- Leads Loss prevention efforts for 120-170 store locations
- Manages informational sources and reporting to uncover potential losses, along with compliance auditing
- Leads and coordinates special events, inspections, and tasks as directed by their supervisor
- Leads and coordinates physical security controls in assigned locations to prevent shrink, burglaries, and violent situations.
- Coaches and delivers key loss prevention strategies with 7-10 District Managers and 1-2 Regional Directors
- Ability to maintain confidentiality
- Build outstanding partnerships with the store teams to drive loss prevention programs, initiatives, compliance and awareness around theft, fraud, safety.
- Conduct detailed audits in high loss locations
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor's degree preferred
- Wicklander certified with extensive experience in conducting internal theft interviews
- 7 years of retail loss prevention experience
- 5-7 years of retail district/regional loss prevention experience which includes multi-store supervision
- 5 years of leadership experience
CRITICAL SKILLS & ATTRIBUTES
- Advanced level of administrative and technical knowledge in retail loss prevention
- Ability to integrate loss prevention, inventory shrinkage reduction goals with corporate and stores organization
- Advanced knowledge and technical expertise in internal and external case resolution; Wicklander certifiied
- Ability to understand computer-based reporting in the areas of inventory, POS (point of sale), and exception based reporting interfaces
- Ability to maintain confidentiality
- Thorough knowledge of legal ramifications and procedures
- Extensive travel is required
- Excellent communication skills
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.