GUEST SERVICES-SHUTTLE

HOLIDAY INN NEW ORLEANS AIRPORT NORTH, located at 1300 Veterans Blvd Kenner, LA is now hiring for a SHUTTLE DRIVER. 

Working Hours will range from the early morning shift of 4am until 12mn. Usually scheduling 8 or 10 hour shifts. 

JOB SUMMARY

The Van Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout.

DUTIES AND FUNCTIONS

Essential:

• Transports guests to and from hotel.


• Assists with luggage to and from guestrooms.


• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.


• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.


• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.


• Maintain a warm and friendly demeanor at all times.


• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.


• Establish and maintain good communications and team work with fellow employees and other departments within the hotel.


• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.  Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.


• Answer inquires from guests regarding restaurants, transportation, entertainment, etc.


• Be familiar with all in-house groups.


• Have knowledge of emergency procedures and assist as needed.


• Use proper two-way radio etiquette at all times when communication with other employees.


• Explains features of guestrooms to guests.


• Calls taxi’s for guests.


• Ensures routine maintenance is performed on Company owned vehicles.

Essenti