Show Site Supervisor (Trade Show & On-Site Installation & Dismantling)

Job Title: Show Site Supervisor (Trade Show & 0n Site Installation and Dismantling - I&D)

Reports to: Vice President, Field Operations

Location: (Extensive Travel Required)

Position Summary:

The Show Site Supervisor / Field Service Manager is responsible for leading and managing the on-site installation and dismantling (I&D) activities for trade show exhibits. This role ensures that resources are effectively utilized, timelines are adhered to, and quality standards are maintained. The position requires close collaboration with project managers, operations, and logistics teams, and the ability to address any on-site challenges promptly and efficiently.

This job description provides a general outline of the responsibilities required and may be modified as needed to meet changing business needs.

Key Responsibilities:

• Lead On-Site I&D Projects: Oversee the on-site installation and dismantling of trade show booths, ensuring all work is completed according to design specifications and within the project timeline.
• Collaborate with Internal Teams: Work closely with project managers, operations, and logistics teams to ensure that all booth elements are assembled correctly and efficiently.
• Issue Resolution: Address any on-site issues (such as design changes, delays, or technical problems) promptly, ensuring minimal disruption to the project timeline or budget.
• Vendor & Contractor Coordination: Coordinate with external vendors, general contractors, and show service providers to ensure a smooth setup and dismantling process.
• Team Management: Manage, motivate, and supervise the on-site team, ensuring high performance, adherence to quality standards, and compliance with safety protocols.
• Track Show Services & Crew Hours: Keep accurate records of show services and hired crew time tickets, logging all relevant information in an organized and timely manner.
• Project Closing Report: After each show, compile a detailed project closing report, including feedback on challenges, successes, and areas for improvement.
• Customer Relations: Address client needs, last-minute changes, and on-site challenges, ensuring a positive customer experience and timely communication.
• Miscellaneous Duties: Perform any additional duties or special projects as assigned.

Qualifications:

• Experience in trade show booth installation, construction management, or a related field service role. ( 3-5 years preferred )
• Proven leadership and team management skills, with the ability to effectively lead and motivate an on-site team.
• Strong problem-solving skills and the ability to think on your feet in a fast-paced environment.
• Excellent communication and customer service skills.
• Knowledge of rigging, carpentry, lighting, and AV setups is a plus.
• Familiarity with project management tools and software.
• Ability to travel frequently for work.
• Valid driver’s license and the ability to lift and move heavy equipment.
  

Benefits:

• Health, dental, and vision insurance
• Opportunities for professional development and travel
• Career growth potential in a rapidly expanding company
• Paid Vacations

We have been providing full service trade show booths to exhibitors across USA for over 40 years. From exhibit design, manufacturing, graphic production, set up and tear down we do it all. We have in-house production and warehousing facility here and in San Diego, Las Vegas, and Orlando. From small inline booths to big island exhibits we offer everything under one roof.