What are the responsibilities and job description for the Porter position at Exponential Property Group?
The primary responsibilities of the Porter involve the upkeep of the property in order to enhance and maintain its curb appeal. The Porter will also assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner.
WAGE/HOUR STATUS
Non-Exempt (Hourly)
DUTIES AND RESPONSIBILITIES
Preventive Maintenance/Safety
- Checks and replaces exterior lighting on a regular basis.
- If certified for pool maintenance, cleans and maintains pool as directed.
- Maintains awareness of proper safety precautions at all times.
- Constantly observes condition of apartment property throughout the community and immediately reports and/or initiates action to correct unsafe conditions.
- Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
- Ensures that storage areas remain locked when not in use.
General
- Physically walks the property on a frequent basis and removes litter, debris and pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times.
- Pool area.
- Laundry room
- Mail rooms (if applicable).
- Dumpster areas.
- Recreation areas.
- Grounds adjacent to the road, in front of the office
- Walkways to and from, and in-between buildings.
- Parking lots and drives.
- Performs "trash-out" duties at vacated apartments on a daily basis. Removes all abandoned furniture, trash, boxes. Transfers to dumpster or storage area, whichever is applicable.
- Transfers trash and other items left outside of dumpster into dumpster. Pick-ups and sweeps area. Keeps dumpster doors closed on windy days.
- Details property on a regular basis. Cleans and rakes shrub areas; shovels mud when necessary. Uses blower to keep sidewalks and walking areas clean of loose grass and brush.
- Repairs and replaces windows, screens, sliding glass doors, etc. Performs routine maintenance on property as requested by manager and senior maintenance technician.
- Assists with various physical tasks as directed; e.g., tearing down fences, digging post holes, carrying abandoned sofas, etc.
- Assists with "make-ready" duties when requested by the manager or senior maintenance technician.
- Helps clean and maintain storage areas.
- Performs interior and exterior painting duties when requested. Carries buckets of paint from storage area to work site.
- Completes minor and routine service requests when requested by manager and/or senior maintenance technician. Follow procedures when service requests are performed.
- Changes locks, makes keys when directed.
- Distributes resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
- Performs work area clean-up and safety related duties.
- Assists in keeping grounds neat and free of litter; e.g., rakes, sweeps, shovels as circumstances warrant.
- Performs any additional duties assigned by senior maintenance technician and manager.
Must meet all physical requirements and be able to take direction.
Equipment Requirement:
- Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate
Work Hours:
- Minimum of 40 hours per week. Weekly schedule may change as required. May be necessary to work weekends.
Equipment/Machinery/Tools:
An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers,
etc.
User-Moved Aids Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full
ladders, double ladders.
PHYSICAL REQUIREMENTS
- Constant need (66% to 100% of the time) to be on foot.
- Have constant need (66% to 100% of the time) to perform the following physical activities:
Bend/Stoop/Squat Perform routine maintenance/repairs, pick up
tools and needed equipment.
Climb Stairs Service requests, make-ready
needs for 2nd and 3rd floor apartments.
Push or Pull Move equipment, appliances,
open and close doors, etc.
Reach Above Shoulder Perform routine maintenance/repairs,
stock and remove equipment, parts, etc.
Climb Ladders Perform routine maintenance/repairs.
Grasp/Grip/Turning Handle tools and equipment,
perform routine maintenance/repairs.
Finger Dexterity Handle tools and equipment, perform routine
maintenance/repairs.
Writing Inventory maintenance, requisition requests,
required maintenance reports.
- Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
Over 150 lbs Rare need (less than 1% of the time)
75 lbs. – 150 lbs.. Occasional need (1% to 33% of the time)
25 lbs. – 75 lbs.. Frequent need (33% to 66% of the time)
1 – 25 lbs. Constant need (66% to 100% of the time)
Under 10 lbs. Constant need (66% to 100% of the time)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
SPEAKING REQUIREMENTS
- Constant need (66% to 100% of the time) to communicate over telephone and in person with prospects, residents, vendors and corporate and resident staff
MENTAL/EMOTIONAL REQUIREMENTS
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team, as well as complete assignments independently.
- Takes instructions from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
WORKING ENVIRONMENT
- Outdoors (66% to 100% of the time), all conditions, often for extended periods of time.
- Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
- Frequent need (33% to 66% of the time) to work in awkward and confining positions.
REASONING DEVELOPMENT
Moderate. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.
SAFETY RESPONSIBILITIES
- Learns and complies with all company safety rules.
- Uses appropriate safety equipment at all times.
- Immediately reports all unsafe conditions to supervisors.
- Must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties.
- Must check with supervisor if there is a question as to the safe procedure to be used for any job function.
ADDITIONAL REQUIREMENTS
- Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook, or otherwise communicated (verbally or in writing/ to employees.
- This job description is intended to describe the general nature and work responsibilities of the position.
- This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other company officials.
- This job description does not constitute an employment contract between the company and any employee.
- The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.
Employment at this company requires that you be capable of performing the essential functions of the job for which you are applying, effectively and safely.