What are the responsibilities and job description for the Field Marketing Representative position at Expo Home Improvement?
Company Description Expo Home Improvement is a Texas-based home remodeling company focused on transforming how people live, not just how their homes look. The team delivers personalized, functional upgrades such as safer bathrooms, dream kitchens, and energy-efficient window replacements. Serving families across Dallas-Fort Worth, Houston, Austin, San Antonio, and East Texas, Expo Home Improvement is known for listening carefully, following through, and treating every home with care. The company fosters a culture of growth, dedication, and integrity, emphasizing doing right by homeowners and by team members.
Role Description This is a full-time, on-site Field Marketing Representative role based in Austin, TX. The Field Marketing Representative will engage with homeowners at events, retail locations, and local community venues to generate interest in Expo Home Improvement’s services. Daily responsibilities include initiating conversations, educating potential customers about product offerings, collecting contact information, and scheduling in-home consultations for the sales team. The role involves representing the brand professionally, building rapport with community members, and providing excellent customer service to ensure a positive first impression. The Field Marketing Representative will also collaborate with local marketing and sales teams to support campaign goals and report on lead quality and event performance.
Qualifications
- Demonstrated skills in Field Marketing and event-based outreach, with the ability to engage and attract potential customers in person.
- Strong Relationship Building and Communication skills to create trust, convey value clearly, and represent the brand professionally.
- Proven Customer Service abilities, including listening, problem-solving, and maintaining a friendly, helpful demeanor in varied situations.
- Experience or aptitude in Sales, lead generation, and appointment setting, with comfort working toward measurable targets.
- Ability to work on-site in Austin, TX, including evenings and weekends as needed for events and retail partner activations.
- Reliable transportation and willingness to travel locally to event and venue locations.
- High school diploma or equivalent required; additional education or experience in marketing, sales, or home improvement is beneficial.
- Comfort working in a fast-paced environment, standing for extended periods, and using basic technology (tablets, CRM tools, mobile apps).