What are the responsibilities and job description for the Account Manager of Sales position at EXPLORING LLC?
Position Overview
Brumark Total Flooring Solutions, a leader in the tradeshow and event flooring industry, is seeking a detail-oriented and dynamic Account Manager to join our team. The ideal candidate will have a strong background in mathematics, experience in tradeshows or flooring, and a solid understanding of room dimensions and layouts. This role requires exceptional organizational and communication skills, with a focus on client satisfaction and project success.
Key Responsibilities
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships.
- Manage all aspects of client projects, including estimating, planning, and execution.
- Collaborate with clients to understand project requirements and ensure the accurate calculation of room dimensions, layouts, and flooring needs.
- Develop and present detailed project proposals and quotes, ensuring accuracy and alignment with client expectations.
- Coordinate with internal teams, including production, logistics, and installation, to ensure seamless project delivery.
- Monitor project timelines, budgets, and deliverables, proactively addressing any issues or changes.
- Provide clients with regular updates and reports on project progress.
- Analyze and interpret blueprints, room layouts, and CAD drawings to determine flooring specifications.
- Identify opportunities for upselling and cross-selling additional products and services to meet client needs.
- Maintain detailed records of client interactions, project details, and financial transactions in CRM systems.
Qualifications
- Proven experience in account management, preferably in the tradeshow or flooring industry.
- Strong mathematical skills, with the ability to calculate room dimensions, flooring requirements, and costs accurately.
- Understanding of room layouts, blueprints, and CAD drawings.
- Exceptional organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- A proactive approach to client service and project management.
Preferred Qualifications
- Experience in the tradeshow or flooring industry is highly desirable.
- Knowledge of flooring materials, installation techniques, and event-specific flooring requirements.
- Familiarity with estimating software or tools is a plus.
Physical Requirements
- Ability to occasionally lift and carry materials up to 25 pounds.
- Willingness to travel to client sites or events as required.
What We Offer
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.