What are the responsibilities and job description for the Loan Officer position at Explorers Federal Credit Union?
Loan Officer
Location: Yankton, SD (Tea, Springfield, Parkston considered) Full-Time | In-Branch
At Explorers Credit Union, we believe in financial empowerment and exceptional service. We’re looking for a Loan Officer to guide members through important financial decisions by providing knowledgeable, accurate, and member-focused lending solutions. This role blends relationship-building with analytical work in a fast-paced, collaborative environment.
What You’ll Do
- Interview members and process consumer loan applications for secured and unsecured products, including credit cards.
- Research, verify, and analyze financial and credit information to support sound lending decisions.
- Evaluate member creditworthiness and approve loans within assigned authority, referring exceptions as needed.
- Ensure all loan documentation is complete, accurate, and compliant with Credit Union policies and regulations.
- Communicate with members, coworkers, creditors, insurance companies, and realtors to resolve application questions or issues.
- Explain and offer ancillary loan products such as GAP, Debt Protection, and mechanical breakdown coverage.
- Manage a high volume of loan applications with a focus on same-day turnaround and service excellence.
- Participate in special projects and perform other duties as assigned.
What You’ll Bring
- High School Diploma or GED required; Associate degree or higher preferred.
- 1–3 years of lending and/or financial services experience preferred.
- Strong analytical skills and ability to apply basic math concepts such as percentages and ratios.
- Excellent written and verbal communication skills with a member-first mindset.
- Ability to manage multiple applications simultaneously with accuracy, attention to detail, and confidentiality.
- Comfort working in a fast-paced environment with high workload expectations.
- Willingness to obtain a South Dakota Notary Public license within six months of hire.
- Ability to obtain an NMLS number to accept mortgage applications.
(Loan Officer level and salary grade will be determined based on experience and qualifications.)
Why Explore With Us?
- Invested in Your Growth: We support your career with ongoing training, mentorship, and clear paths for professional advancement.
- Growth‑Mindset Culture: Innovation, learning, and continuous improvement are part of who we are—and how we serve our members.
- Community at the Core: Make an impact beyond the branch. Receive up to 16 hours of additional time for volunteering in the community.
- Time to Recharge: Enjoy 15 days of PTO (increasing with tenure), 11 paid holidays, and your birthday off.
- Strong Retirement Support: Build your future with a 401(k) program featuring a 2% employer match plus a 4% nonelective contribution.
- Total Rewards That Matter: Competitive pay plus a comprehensive benefits package valued at up to $20,000 annually, including health, dental, and vision coverage; retirement contributions; paid time off; bonus potential, and company‑paid life and disability insurance.
Whether you’re growing your lending career or ready for the next step, this role is more than a job—it’s a chance to make a meaningful impact in members’ financial lives. Apply today and help guide our members toward financial success.