What are the responsibilities and job description for the Accounting Specialist 1 position at Expert Technology Services?
Job Title: Collections Specialist / Revenue Recovery Specialist
Location: Phoenix, AZ
Work Type: 100% Onsite
Education Required: High School Diploma
We are seeking a Collections Specialist to support the collection and recovery of outstanding receivables, including returned payments, fuel tax and audit assessments, civil penalties, and miscellaneous accounts. This position operates in a fast-paced, high-volume environment requiring strong communication, organizational, and problem-solving skills.
Responsibilities include utilizing skip tracing and other research tools to locate delinquent customers, applying applicable statutes, regulations, and agency policies, and communicating with customers through phone, email, and written correspondence. The role also processes credit card and check payments, prepares daily deposits, manages bank levies, bond claims, agency transfers, and coordinates debt referrals to the Attorney General's Office.
Additional duties include validating, recording, and reporting revenue transactions, performing banking and general ledger accounting functions, account reconciliations, maintaining desk procedures, assisting with system testing and enhancements, and supporting other assigned duties.
Required Skills- Collections Experience
- Strong customer service and communication skills
- Ability to work in a fast-paced, multi-tasking environment
- Proficiency in handling financial transactions and payment processing
- Experience with research and skip tracing methods
- Accounting Experience
- General Ledger and Account Reconciliation experience
- Revenue reporting and banking operations knowledge
- High School Diploma or equivalent
- Experience in collections, accounts receivable, revenue recovery, or a related financial environment preferred