What are the responsibilities and job description for the Information Technology Help Desk position at Expert IT, LLC?
Company Description
Managed Service Provider in Northeast Ohio
Role Description
This is an on-site role for an Information Technology Help Desk position at Expert IT, LLC, a Managed Service Provider in the Cleveland, OH area. The role entails day-to-day tasks related to network administration, troubleshooting, network security, and providing excellent customer service.
Qualifications
Managed Service Provider in Northeast Ohio
Role Description
This is an on-site role for an Information Technology Help Desk position at Expert IT, LLC, a Managed Service Provider in the Cleveland, OH area. The role entails day-to-day tasks related to network administration, troubleshooting, network security, and providing excellent customer service.
Qualifications
- Network Administration and Information Technology skills
- Troubleshooting and Network Security skills
- Customer Service skills
- Experience in IT help desk support
- Knowledge of IT systems and software
- Strong problem-solving abilities
- Excellent communication skills
- Relevant certifications (e.g., CompTIA A , Network )