What are the responsibilities and job description for the PC Support Specialist position at Experis?
Our client is seeking a PC Support Specialist to join their team. As a PC Support Specialist, you will be part of the IT Department supporting corporate and operational teams, including executive-level users. The ideal candidate will have strong communication skills, customer focus, and a solutions-driven mindset, which will align successfully in the organization.
Job Title: PC Support Specialist
Location: Melville, NY (5 days onsite)
W2 ONLY - NO C2C
Contract Type: 6-Month Contract (Potential to Convert)
What’s the Job?
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Job Title: PC Support Specialist
Location: Melville, NY (5 days onsite)
W2 ONLY - NO C2C
Contract Type: 6-Month Contract (Potential to Convert)
What’s the Job?
- Provide hands-on technical support for end users, including C-level and executive staff, ensuring timely and professional resolution of IT issues.
- Manage, maintain, and support endpoint devices through Microsoft Intune, including device provisioning, compliance, and policy management.
- Troubleshoot and resolve hardware, software, and network issues while maintaining high customer satisfaction.
- Work within ServiceNow (or similar ticketing systems) to manage incidents, requests, and tasks while meeting defined SLAs.
- Collaborate with IT teams to support ongoing infrastructure projects, technology rollouts, and system upgrades.
- 3–7 years of experience in IT support or desktop engineering roles.
- Proven experience supporting senior leadership or executive-level personnel.
- Hands-on experience managing and supporting Microsoft Intune environments.
- Strong understanding of Microsoft 365 administration and end-user support.
- Familiarity with ServiceNow or similar ITSM platforms preferred.
- Opportunity to work in a dynamic, fast-paced environment supporting executive-level users.
- Potential for full-time hire after contract period.
- Exposure to enterprise-level IT systems and infrastructure.
- Collaborative team culture with opportunities for growth.
- Be part of a company that values reliability, security, and innovation in technology.
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.