People Operations Associate

People Operations AssociateExperience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive.THE OPPORTUNITYThe People Operations Associate is the day-to-day operational backbone of Human Resources. This role supports recruitment, onboarding, employee lifecycle administration, and program-facing HR needs while ensuring consistency, responsiveness, and documentation across systems. As Experience Camps continues to grow, this role is essential to maintaining a high-quality employee experience. The People Operations Associate will focus on execution, coordination, and operational excellence. This position is ideal for someone who is detail-oriented, service-minded, systems-comfortable, and excited to support a mission-driven organization. RESPONSIBILITIESThe following is not intended to be an exhaustive list.  Other responsibilities and duties may be assigned:PROGRAM STAFF RECRUITMENTManage full-cycle recruitment for Program roles (seasonal and ongoing), including:Job postingsApplication screeningInterview coordinationReference checksOffer preparation (with HR Ops approval)Track hiring pipelines, timelines, and candidate movementPartner with Program leaders to anticipate staffing needs and mitigate hiring risksMaintain recruiting templates, documentation, and playbooks ONBOARDING AND OFFBOARDINGCoordinate onboarding logistics for Program and HQ staff:Offer letters and documentationSystem access setup (in partnership with HR Ops & IT)Training scheduling and trackingWelcome materials and orientation coordinationEnsure required compliance trainings are completedSupport structured offboarding processes, including access removal and documentation collectionMaintain onboarding and offboarding checklists and templates HR SYSTEMS AND DATA ADMINISTRATIONMaintain accurate employee records within HRIS and related systemsSupport payroll coordination and benefits documentationTrack PTO, time & attendance, and required acknowledgementsMaintain personnel files and documentation standardsGenerate routine HR reports and dashboards for HR Ops HR SYSTEMS AND DATA ADMINISTRATIONServe as first point of contact for Program staff HR questionsProvide guidance on:PTO and benefits questionsOnboarding logisticsExpense reimbursement processesPolicy navigation (non-interpretive)Escalate performance, employee relations, or policy concerns to HR Operations Manager PROCESS DOCUMENTATION & CONTINUOUS IMPROVEMENTMaintain hiring playbooks, onboarding guides, and program-specific HR documentationIdentify process gaps or inefficiencies and propose improvementsSupport documentation of SOPs as the organization scalesAssist in refining employee lifecycle processes as capacity expands EXPECTATIONS & COMPENSATION40 hours/week (standard schedule is generally Monday through Friday, 9-5/10-6 ET, depending on location) with flexible hours to account for calls and meetings in the eveningsPrimarily remote position with occasional in-person requirements. This role includes periodic travel to the Westport, CT office for team collaboration, as well as in-person participation at certain programs and events. Full on-site availability is required during camp weeks in July and August, along with occasional travel throughout the year for scheduled events and meetings. Annual base salary range: $55,000 - $65,000, commensurate with experienceIn addition to the annual base salary, Experience Camps offers a benefits package for full-time employees including employer-subsidized health, wellness, and technology benefits; a healthcare concierge service; flexible work scheduling; telecommuting; paid holidays; and PTO, bereavement, and parental leave offerings.QUALIFICATIONSBachelor’s degree or equivalent combination of education and experience preferred2-5 years of relevant experience. Strong organizational and documentation skillsComfort with HR systems and data entryClear communicator with strong service orientationAbility to manage multiple priorities and deadlinesDetail-oriented and process-drivenResponsive and service-mindedStrong judgment in knowing when to escalateHigh level of discretion and confidentialitySystems-comfortable and tech-forwardCalm under pressure during hiring surgesPreferred:Experience in nonprofit or mission-driven environmentsFamiliarity with seasonal or program-based staffing modelsExperience with HRIS, ATS, or payroll systemsInterest in growing within People OperationsMORE ABOUT THE RIGHT FITA desire to truly own your actions, decisions, responsibilities, and outcomes as part of a highly effective and accountable leadership teamA multi-tasker, capable of balancing several projects and delivering on tight timelinesAdaptable, strong listener, comfortable providing feedback, and holding others accountable in a clear and constructive mannerPeople-oriented, high emotional intelligence, relationship builder, empathetic, works well with people of all identitiesAble to think ahead and catch problems before they ariseCan balance the need for systems to increase efficiency and productivity with the need to maintain a flexible culture where creativity thrivesABOUT OUR TEAMWe don’t take ourselves too seriously, but we take the work very seriously. We laugh a lot. We live by the values. We love what we do. We take our vacation days and believe in self-care. We are a unique blend of strengths and personalities and we seek to understand each other. We get downright giddy at the mention of camp.OUR CORE VALUES: C.A.M.P.Come As You Are (unless you’re a jerk): Bring your unique voice and your authentic self to the table. Have an open mind and respect the value in other perspectives.Always FTK: Stay true to the mission and focus on the outcomes. Above all else, we are here “For The Kids”.Make it Count: Whatever you do, do it well. Inspire others through your actions. Lead with passion. Love what you do.Pass the Squeeze: Offer support when it’s needed. Accept support when it’s offered. Be a team player.Experience Camps is an equal opportunity employer. Our campers come from all walks of life and so do we. We recognize that career paths are not always linear nor traditional. and that many people are less likely to apply unless they meet all requirements. We are looking to hire people from a wide variety of backgrounds because it makes us stronger. If you share our values, and you bring passion and a learning mindset, you belong here and we encourage you to apply. You can learn more about our Diversity, Equity, and Inclusion commitments here. Powered by JazzHRY9FlEPdxL9

Salary : $55,000 - $65,000