Director, HR Business Partner - Experian Consumer Services

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services is a more than $1 billion global division within Experian that empowers and supports consumers to take control of their credit, improve their financial well-being, and achieve their financial goals.

The Director, HR Business Partner for the Experian’s Consumer Services business will be a skilled HR leader with12 plus years of broad and progressive HR Strategic Partnership experience, and at least 4 years in leading HR Business Partner teams. You will be a skilled positioner by enabling the business to win in its market. You will build strong relationships of trust by having a proactive point of view, and you will be a navigator across our matrix organization, often making decisions between long-term vs short-term, centralized vs decentralized, internal vs external approaches. You will be a culture and change champion to drive the business forward, and you will be a highly effective communicator, with a highly collaborative work style.

What you’ll be doing

• Partner with leadership to drive the development and deployment of a comprehensive, business-aligned, and outcomes-based talent strategy

• Oversee organizational development efforts for ECS business unit, including diversity and inclusion programs, talent capability initiatives, and change management practices

• Coach leaders in building highly engaged, high performing teams while developing leadership capability and talent pipelines
• Monitor organizational performance and focus on aligning all HR services and programs with business needs, strategic goals, and ECS’ culture and values
• Design, develop and implement business-solution programs to drive business results enhance business capability and ensure that talent is well positioned to meet business goals. Examples of types of programs include: leadership development, technical capability planning, employee engagement, and employee experience.
• Act as change agent to business through process design and approaches that support change and transformation
• Analyzes trends and metrics in partnership with HR peers to drive decisioning and develop solutions
• Collaborate with Human Resource Centers of Excellence to leverage expertise, data analytics, tools, consistency, and compliance in organizational change efforts.
• Develop and execute human capital plans to support performance management, talent development and organizational changes

What your background looks like

• At least 12 years of progressive HR Business Partner experience, with at least 4 years in HR Management.
• A strong business and financial acumen with the capability to align impactful solutions through strong collaboration with HR Business Partners and senior leaders across Experian Consumer Services
• Successful track record of delivering impactful HR programs and initiatives directly tied to strategic business goals.
• Experience in strategic workforce planning and organizational design
• Adept at consulting, advising, and influencing leaders on HR related issues
• Demonstrated success designing and implementing changes using a consistent framework of reference
• Strong focus on integrated business solutions and analysis to support business strategy while using unique approaches to data.
• High level of self-initiative and sense of urgency coupled with a strong customer service orientation
• Ability to communicate and interact effectively with all levels of management, and partner extremely well with others to get work done
• Ability to maintain strict confidentiality and discretion
• Bachelor’s degree in Human Resources Management or a Business related discipline preferred; Master’s degree in a related discipline is desirable

Perks

• During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
• Four weeks of vacation (accrued), five sick days and two volunteer days (plus twelve paid holidays)
• Flexible work schedule and relaxed dress code
• This role will start out remote and can be 100% remote long term.

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.