What are the responsibilities and job description for the Patient Engagement position at ExperCare Urgent Care & Occupational Medicine?
Patient Engagement Coordinator (Medical Receptionist) – Full-Time
About the Role
ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!
We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
- Greet patients and callers in a professional, welcoming manner
- Complete patient registration and verify insurance information accurately
- Answer and manage multiple phone lines with efficiency and professionalism
- Collect payments and calculate charges correctly
- Schedule follow-up appointments and manage patient referrals
- Fax, scan, and manage medical records as needed
- Keep the front office and waiting area clean, organized, and inviting
- Support overall clinic flow and assist team members as needed
Requirements
- Strong customer service and communication skills
- Ability to multitask and stay organized under pressure
- Flexible availability, including evenings and weekends
- CPR certification (or willingness to obtain)
- Ability to pass a background check
- Knowledge of Occupational Medicine is a plus
Why ExperCARE?
- A team that values integrity, service, and excellence
- Fast-paced, supportive environment with room to grow
- Meaningful work that directly impacts your community
- Competitive pay and benefits for full-time team members
Salary : $28,494 - $38,486