What are the responsibilities and job description for the Reception Admin position at Expeditors?
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Main Responsibilities for Front Desk Admin
Preferred Qualifications
Expeditors offers excellent benefits:
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Main Responsibilities for Front Desk Admin
- Answer incoming phone calls to the office main line and direct the caller to the appropriate employee or department
- Greet guests professionally and with a smile and notify employees that their guest arrived.
- Take accurate messages
- Maintain a digital visitor log for security
- Distribute mail to depts as appropriate
- Assist with accounts receivable collection and payments to service providers
- Sending invoices to customers daily
- Maintaining an account list with customer accounting details
- Posting incoming customer payments
- Assist with shipment tracking to help various depts
- Assist Management, Administration, and other Departments as requested
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Preferred Qualifications
- Microsoft Office proficiency
- Excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels
- Excellent organizational and time management skills
- Positive and willing to help attitude
- Professional attitude and attire that exemplifies the Expeditors Culture
- Accounting comprehension or acumen
- English language proficiency
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Annual Paid Holidays (10)
- Potential Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
- 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time (40 hours per week) Monday through Friday