LCL Manager Latin America

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors, you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 300 locations worldwide
• Fortune 500
• Globally unified systems
  
  

Job Description

Develop and refine Expeditors’ LCL transportation network for efficient, profitable, and secure consolidation. Focus on customer growth and retention. Will be responsible for developing, implementing, and executing the long-term business plan for Growth and Operational Consistency.

Sales and Marketing

• Develop a strategy to grow the LCL product and position ourselves for success
• Build an internal sales strategy to extract LCL business from existing Expeditors accounts.
• Lead LCL sales on key trade lanes
• Monitor industry changes and provide feedback
• Attract a diverse network for LCL business development
• Assist branches with cost structure, routing, and RFQ/tenders
• Collaborate with service providers for account-specific solutions
• Establish and communicate pricing strategy
• Regional alignment for Latin America LCL programs
  
  

Ocean Product

• Analyze & and understand potential opportunities, risks, and challenges
• Collaborate with RVPs, DM, and Ocean Product leaders
• Elevate knowledge and expertise within our network
• Involved in RFQ strategy
• Lead LCL freight procurement
• Support global Ocean Product and Geography goals
• Oversee accurate and timely financial activities related to LCL tariffs.
• Analyze individual console and overall lane profitability.
  
  

Services Provider Management

• Build strategic partnerships with a limited number of service providers, centralized rate negotiations, and reduced off-contract rate agreements, to build up volumes and increase buying power
• Negotiate weekly volume, space, and service requirements for each service provider for the different transportation legs
• Establish joint KPIs and milestones with each service provider, pro-actively track performance through workflow monitors, and periodically conduct joint performance evaluations
• Build High-level sales and operational relationships with Key SPs
  
  

Operation Management

• Optimize existing LCL programs by maximizing container load ability, reducing overall lead times, and eliminating bottlenecks
• Develop new LCL programs based on existing and projected volume
• Analyze and compare different LCL transportation networks, cargo touch points, and cost structures, for different districts, based on market requirements and constraints
  
  

General Support & Department Leadership

• Ownership of ETP, EXP.O Now Quotes, and other cost data (GCPA rates, origin/dest, DC costs, etc.)
• Customer support and account management support
• Guide the Network on product knowledge, policy, and other LCL-related activities
• Employee evaluations & general administration functions:
• Coaching/Mentoring
• Employee Development
• Scheduling
• Training
  
  

Personal Development:

• Meets company standards of 52 hours of training per year per employee.
• Attend training classes when required.
• Complete mandatory training when required.
  
  

Culture:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

• College graduate bachelor’s degree in business, International Business, or Supply Chain Management
• Minimum 3 years related experience and/or training; or equivalent combination of education and experience.
• Strong Ocean Cargo knowledge including pricing, processes, and operations.
• Pro-active project management skills
• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
• Impeccable attention to detail and relentless focus on execution with the highest degree of quality
• Advanced skills in Excel, proficient in MS Office tools and PowerBi
• Excellent written and oral communication skills
• Knowledge of Zoom technology to facilitate and host internal meetings/webinars.
• Second language a plus
• Be able to travel.
  
  

Qualifications

• College Degree
• At least 3 to 5 years of experience in handling LCL maritime import and export processes.
• Knowledge and management of shipping companies, terminals and coloaders.
• Knowledge of the forwarding business.
• Management of a work team.
• Advanced English.
• Knowledge of the process for the consolidation of a Sea Freight.
• Mastery of import processes and maritime export.
• Spanish & Portuguese prefer
  
  

Additional Information

Expeditors offer excellent benefits:

• Paid Vacation (first year prorated based on month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement
  
  

All your information will be kept confidential according to EEO Guidelines.