What are the responsibilities and job description for the Public Relations / Community Engagement Manager position at Expedite Technology Solution?
General Description and Classification Standards
Leads efforts to organize, plan, and execute overall functions and day-to-day operations relating to community affairs and public relations.
Duties and Responsibilities
Responsible for developing and executing community engagement strategies and associated tasks, but are not limited to: supervising volunteers; providing administrative support; organizing and coordinating special events; developing outreach opportunities; attending select meetings; and processing associated paperwork and constituent follow ups.
Supervision Received
Works under very general supervision and independently with responsibility for assigned tasks, functions or programming.
Essential Duties & Responsibilities
These are typical responsibilities for this position and may perform other duties as assigned:
· Serves as liaison to senior citizen community, business, religious, community and civic groups for continuous positive public relations.
· Reviews complaints, identifies trends and discusses plans of correction.
· Responds to questions, complaints, and requests for information by telephone, in person or by mail from citizens, city employees and department heads.
· Speaks to community, civic, religious, business, and professional groups to provide information and positive public relations concerning activities and initiatives of the department.
Decision Making
Uses independent judgment in routine and non-routine situations, working collaboratively with department leadership.
Knowledge, Skills & Abilities
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list:
· Knowledge of the policies, procedures and activities associated with city government and department operations
· Skill in effectively communicating and interacting with team members, supervisors, and other staff/volunteers. Ability to perform duties under a moderate degree of stress related to duties that require constant attention to details and tight deadlines; and ability to read and comprehend management reports.
· Ability to use various software to create reports, briefings, data trends, and other reporting and analysis as needed
Qualifications & Experience
Bachelor’s degree in finance, business and public administration or a related field. 6-7 years of experience in community-based interaction and program management and a minimum of 3 - 5 years of supervisory or managerial experience is required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Job Type: Contract
Pay: $33.33 per hour
Expected hours: 37.5 per week
People with a criminal record are encouraged to apply
Education:
- Bachelor's (Required)
Experience:
- Community engagement: 1 year (Required)
Location:
- Atlanta, GA 30303 (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $33
