Training Officer

Job Title: Training Officer
Location: Jackson, TN (Hybrid)
Duration: 12 Months

Offered: $21.50/hr on W2, without benefits

Key Responsibilities:

Deliver Pre-Service Training to new Client’s employees, covering:

• Fundamentals of Child Welfare
• Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice)
• Trauma-informed case management practices
• The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
• Self-care strategies and Motivational Interviewing techniques\
• Provide Coaching & Feedback to new hires based on field observation & identified practice gaps.
• Facilitate Mentor Certification Programs
• Proctor Pre-Service Assessments and support evaluation processes
• Participate in Case Panel Presentations
• Participate in Simulation Lab activities (depending on location)
• Provide web-based technical assistance and support for virtual training delivery
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
• Collaborate with training team members, program leadership & regional leadership to ensure consistency and quality in training content and delivery
• Travel –some travel will be required
• Mileage reimbursement will be available

Minimum Qualifications:

• One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
• One (1) year of experience in training delivery, adult education, or staff development
• Proficiency in Microsoft Teams and other virtual training tools
• Strong communication, facilitation, and organizational skills
• Ability to work independently and collaboratively in a fast-paced, evolving training environment
• Bachelor's Degree

Preferred Qualifications:

• Experience delivering training in a government or human services setting
• Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles

Work Conditions:

• Travel will be required for in-person training & coaching sessions as well as field observations.
• Hybrid work environment with both remote and on-site responsibilities.

We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.

Note:

• Applicants requiring reasonable accommodation during the application or interview process should notify the recruiting team in advance.
• Sponsorship is not available for this position. Candidates must be authorized to work in the United States without current or future sponsorship.

RA01

Pay: $21.50 per hour

Expected hours: 37.5 per week

Education:

• Bachelor's (Required)

Work Location: In person

Salary : $22