Demo

Business Analyst III-H

Expedite Talent Solutions
Charlotte, NC Full Time
POSTED ON 2/19/2026 CLOSED ON 4/21/2026

What are the responsibilities and job description for the Business Analyst III-H position at Expedite Talent Solutions?

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Experienced in Scrum/Agile SDLC; working with scrum masters and product managers to achieve overall sprint management

Comfortable working with JIRA/Atlassian products and comfortable using Slack

Proactively identifing and remove roadblocks

Facilitating work with downstream technical stakeholders

User Acceptance Testing

Working seamlessly across Product Management, UX, and various stakeholders to drive actionable requirements

Intake call notes

Business Analyst (BA) Positions – 4 Openings

Key Skill Requirements

Agile/Scrum Experience – Strong foundational experience in agile environments.

Integration & API Knowledge – Ability to troubleshoot and work effectively with integrations (critical from team perspective).

Payment/Point-of-Sale (POS) Background – Familiarity with payment processing or POS environments (hardware software).

Candidates with both hardware and software experience are prioritized.

Performance Metrics (KPI/SLA)

Evaluated per project

Focus on:

Quality of requirements

Customer satisfaction

Number of reworked tickets

Bugs/defects

supplier call 2/19

Role Overview

Business Analyst supporting Restaurant POS platform

POS manages end-to-end restaurant operations (hardware software)

Hardware runs on Android and iOS devices

Experience with Toast or Clover is helpful but not required

Work Model & Location

Location: Charlotte

Onsite: Preference for 3 days onsite; flexible on which days (candidate choice)

Interview Process

First Round: Chad Parker team members

Focus on skills, experience with development teams, and ability to break down work

Second Round:

30–45 minutes with David

Behavioral interview

Tools & Resources

Figma

Confluence

Key Responsibilities

Break down epics and features into user stories in collaboration with:

Product Manager (what is needed)

Principal Software Engineer (technical guidance)

Ensure user stories are outcome-focused for end users

Maintain and prioritize the team backlog (stories, bugs, tasks, tech debt)

Lead backlog refinement sessions

Ensure story sequencing and timing align with delivery deadlines

Perform final acceptance of stories (future state)

Present completed feature tickets to the Product Manager for final review

Partner with Technical Writing to document guides and features

Coordinate with Dev Manager on regular releases, including:

Release verification meetings

Feature flag documentation and enablement with PM

Maintain feature flags and create cleanup tickets post-GA

Requirements

Experience prioritized over degree

No coding required, but technical understanding of APIs is expected

Salary.com Estimation for Business Analyst III-H in Charlotte, NC
$90,003 to $111,711
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