Shared Systems Mainframe Manager

TEAM OVERSIGHT:

• Ensure that the mainframe team works together as a team and also within the enterprise to ensure that the systems remain available according to the SLA.
• Provide a leadership role in z/OS administration, performance management, hardware configuration, and implementation of mainframe technologies and DR solution for the agency.
• Oversee and monitor daily operations and ensure issues are escalated.
• Serve as a lead for matters related to disaster recovery.
• Research and implement strategic solutions related to mainframe systems.
• Ensure that department technical policies are followed.

PERFORMANCE, MONITORING, AND CAPACITY PLANNING:

• Analyze performance and capacity data.
• Perform daily, monthly, and yearly performance and capacity planning for the mainframe systems.

PROJECT PLANNING:

• Run projects related to hardware and software upgrades.
• Develop and manage project plans. Lead and mentor the mainframe team to complete the project according to the timeline for large and small initiatives.

SOFTWARE VERSION MANAGEMENT:

• Keep track of new releases and maintenance of mainframe software.
• Work with the mainframe team to stay current on all software.

VENDOR MANAGEMENT:

• Work with vendors to build and develop relationships.
• Act as a liaison to software and hardware vendors for capacity planning.

NEW TECHNOLOGIES:

• Stay acquainted with new emerging technologies related to the mainframe.
• Responsible for matching current technology with the need of the agency.
• Evaluate and implement new technologies as needed.

DOCUMENT MANAGEMENT:

• Write and manage all documentation and procedures related to mainframe systems.
• Work with the Operations team to ensure that the proper procedural documents are accurate and current.

FISCAL PLANNING:

• Within the City and agency's budget and planning cycle, produce a plan that lays out the cost over time for hardware and software purchase/upgrades as necessitated by: end-of-life for hardware, new business requirements, end of support for software, capacity/growth, consolidation initiatives for cost reduction, etc.

Minimum Qualification Requirements:

1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering
3. Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills:

• 20 years of experience working as an infrastructure manager in a large-scale environment.
• Experience with mainframe systems technologies, subsystems, and internals. If the candidate does not have experience with mainframe systems technologies, we will also accept strong experience in AIX/Linux/Unix systems.
• Strong understanding of IBM mainframe z/OS operating system, control, structure, logic, and security. If the candidate does not have experience with the mainframe platform, we will also accept infrastructure management of AIX/Linux/Unix systems with enterprise storage systems.
• Must be self-motivated, able to find answers on his/her own, and experienced in problem determination/analysis/resolution.
• Ability to work well and communicate with other departments, agencies, and technical support staff including the ability to document and explains problems
• Ability to complete team projects by coordinating team resources and working with other departments and the data center.
• Ability to plan, manage time according to schedules, and provide status updates required.
• Ability to work with staff to quickly learn new technologies and resolve issues.
• Strong interpersonal skills and ability to work well in a team environment.
• Excellent communications skills (oral and written).