Human Resources Coordinator

We are growing! This recruitment is to build an applicant pool for future openings. 

The Human Resources Coordinator works directly with our clients as a provider of HR services including employee and manager training, issue resolution, compliance guidance, and writing policies. This person coordinates with our payroll, benefits, tax/accounting, and IT teams to ensure an excellent client experience. The HR Coordinator is the face of the organization for assigned clients.

JOB DESCRIPTION/RESPONSIBILITIES

Communicate needs proactively with the client, and assists in developing integrated solutions such as:

•         Coordinate client open enrollments by communicating with client, agent, and Exodus HR

•         Deliver Supervisor and Employee Human Resource Compliance Trainings and Seminars

•         Learn and use the UKG (hr/payroll) portal to assist client

•         Development of Job Descriptions

•         Development of Employee Handbook

•         Compensation Statements

•         Communicate Safety needs to Exodus HR Safety Department

•         Develop a well-defined strategy for recruiting new employees by assisting with employment branding, competitive salary range, job descriptions, company recruiting culture, hiring sources, etc.

•         Perform new client company orientations and new client benefits enrollments, including, but not limited to:

o   Creation of Employment Forms, Employee File Audits, Client Compliance Audits.

o   Develop a customized solution for ongoing solutions for new hire onboarding and benefit enrollment.

o   Train employers and employees on payroll and timekeeping software.

•         Assist Clients with Employee Issues and Regulatory Compliance with assistance from the Human Resource Director.

•         Respond to unemployment claims for clients at their request (if needed).

•         Complete on-site new employee onboardings as needed.

•         Use Exodus HR systems to track and report client activity and issues.

•         You will be required to implement a step by step outlined HR System and basic structure for all clients to maintain compliance and develop and deliver a calendar of services.

•         Provide company and service information and resolve client complaints by pinpointing problems; offering solutions, corrections, or adjustments; and following up to ensure customer satisfaction.

•         Occasionally assist our Business Development Team with prospect calls and demos.

QUALIFICATIONS/SKILLS

- Must be able to keep up-to-date and comply with federal, state, and local regulatory requirements and advise clients when necessary.

- Ability to deal professionally, courteously, and efficiently with clients and employees who have questions or problems and maintain a consistent and positive customer service image as well as a high level of patience and understanding when interacting with clients and employees.

 - Ability to multi-task and work independently. Must be organized and have effective time management skills.

- Follow through is a must.

PHYSICAL DEMANDS

- While performing the duties of this job, you will be regularly required to see, talk and hear.

 - Will be frequently be required to stand, walk, sit; use hands to handle, feel, reach with hands and arms; and stoop or kneel.

 - Must occasionally lift and/or move up to 15 pounds.

 - At times, could require more than 40 hours per week to perform the essential duties of the position.

 - Fine hand manipulation (keyboarding).

 - Travel required for customer visits; new and existing business. The percentage of travel time varies according to new clients and client needs.

EDUCATION/BACKGROUND

•         We require a Bachelor’s degree in HR and one year of prior experience in an HR setting where the majority of the work day is spent doing a variety of HR tasks.

•         Must obtain a PHR or SPHR within one year of eligibility.

•         In lieu of Bachelor’s Degree in HR, we will consider four years of prior HR experience in an HR setting where the majority of the work day is spent doing a variety of HR tasks and one of the following:

o   PHR or SPHR certification

o   SHRM-CP or SHRM-SCP certification 

•         Employee benefit compliance knowledge is preferred.

•         Customer Service Experience is required

•         Public Speaking on Human Resources subjects is highly desirable