What are the responsibilities and job description for the Service Writer / Front Counter Assistant position at Exline Automotive?
We are looking for a friendly and organized Front Counter Assistant to join our busy auto repair shop team. You will be the main face of our business, greeting customers, answering phones, and helping keep our front office running smoothly. This is a great role for someone with strong people skills who wants a stable career in the automotive industry.
Key Responsibilities
- Greet customers warmly as they arrive at the shop.
- Answer incoming phone calls and schedule service appointments.
- In charge of ordering, receiving and returning parts
- Listen to customer vehicle concerns and pass clear notes to our technicians.
- Update customers on the status of their vehicle repairs.
- Handle customer check-out, process invoices, and take payments.
- Keep the front counter clean, organized, and professional.
Qualifications & Skills
- Friendly and outgoing personality with a natural talent for customer service.
- Basic computer skills and comfort using phones.
- Strong attention to detail and good time-management habits.
- Previous customer service, cashier, or receptionist experience is a plus.
- Automotive knowledge or past shop experience is helpful, but we are willing to train the right person.
What We Offer
- Competitive hourly pay based on experience
- Consistent schedule: [Monday through Friday, no weekends]
- Paid time off and holidays
- Employee discounts on car service and parts
- On-the-job training and career growth
- Incentive pay structure with growth
How to Apply Click "Apply Now" on really with your resume or a brief summary of your work history.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15